Biomedical Equipment Repair Technician

Job Summary We are seeking a skilled and motivated Biomedical Equipment Repair Technician to join our factory team. In this hands-on role, you will focus on diagnosing, repairing, and maintaining medical gas and vacuum equipment , while also supporting production assembly and testing processes. You will serve as a key technical resource by handling field customer troubleshooting calls, providing remote support, and conducting training sessions for field service technicians. This position offers the opportunity to grow with a growing company, take on leadership responsibilities, and contribute to high-quality medical solutions that impact patient care.

Note:

This role involves significant travel (up to 80%), including potential international assignments. Key Responsibilities Diagnose and repair faults in medical gas systems, vacuum pumps (e.g., oilless claw, dry rotary vane, lubricated systems), air compressors, and related equipment. Perform preventive maintenance, calibration, troubleshooting, and component replacement to ensure optimal performance and compliance with industry standards. Assist in factory production assembly, testing, and quality assurance of medical gas and vacuum systems. Respond to customer field service calls via phone/email for remote troubleshooting of installed equipment issues. Conduct technical training sessions and provide guidance to field service technicians on equipment operation, maintenance, and best practices. Document all repairs, maintenance activities, service calls, and training sessions accurately. Collaborate with engineering, manufacturing, and service teams to improve processes and resolve complex issues. Maintain a safe, organized, and efficient work environment in the factory and during travel/field-related activities. Qualifications & Requirements Technical certificate or Associate degree in Electrical, Mechanical, Mechatronics, or related field (preferred; equivalent hands-on experience considered). 5+ years of hands-on experience in repairing and maintaining biomedical, medical, or complex industrial equipment (minimum 3-5 years maintaining complex industrial systems required). Proven experience with PLC-based control systems . Strong troubleshooting ability in electrical, mechanical, and pneumatic systems , including reading schematics and using diagnostic tools (multimeters, pressure/vacuum gauges, etc.). Ability to travel up to 60% if needed, including international travel, for customer support, installations, training, or on-site troubleshooting. Excellent communication skills - both verbal and written - with strong professional customer presence; ability to explain technical concepts clearly to customers, field techs, and team members. Background as a technician or engineer in a related field (no degree strictly required, but relevant education a plus). Familiarity with medical gas standards (e.g., NFPA 99 ) and safety protocols is highly desirable; knowledge of compliance requirements for medical gas and vacuum systems preferred.

Preferred certifications:

ASSE 6040

(Medical Gas Systems Maintenance Personnel) or equivalent credentials in medical gas maintenance/repair; other relevant certifications (e.g., ASSE Series 6000) a plus.

Strong leadership qualities:

self-starter, motivated to excel, proactive problem-solver, and eager to take initiative and grow within the company. Comfortable working independently and as part of a collaborative team. Must be authorized to work in the United States. Preferred Experience in pharmaceutical, biotech, or FDA-regulated environments.

Pay:

$28.00 - $32.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance On-the-job training Paid time off Tools provided Vision insurance

Work Location:

Hybrid remote in North Tonawanda, NY 14120