Senior Service Center Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Service Center Technician will be responsible for executing service activities at service center locations in a safe and efficient manner. This role includes system troubleshooting and maintaining mechanical and electrical equipment and can identify and remedy safety issues (both Company and Customer owned equipment). May interact with customer.

Responsibilities:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Create and maintain safe working environment and culture within the organization Take care of company property Demonstrates high impact culture through innovation, accountability and empowerment Must be able to function in a team environment Usually works with direct supervision but can work independently if needed Troubleshoot, repair and rebuild Electrical systems, Controls, and Electrical pumps Perform routine inspections, preventative maintenance and service on various products as directed. Diagnose and report any damage to the Manager. Create accurate and legible parts and repair list for assigned products. Review list of parts with Manager and obtain approval to continue with servicing and repair. Test all repaired equipment for proper operation and quality.

High Impact Behaviors:

Continuous Professional Development:

Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.

Collaboration and Teamwork:

Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.

Results Driven Performance:

High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Education Requirements:

HS diploma or equivalent

Experience Requirements:

Work experience preferred 0 to 2 years of technical work experience, 1 year preferred

Skill Requirements:

Electrical and/or mechanical repair experience Work without direct supervision Technically sound Experience with Microsoft Office, including smart devices Demonstrates critical thinking and troubleshooting ability Synthesizes technical information and communicates it clearly Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways Knowledge of DC electric and circuit testing skills Knowledge of AC electric motors, up to 500v systems Ability to read electrical schematics Ability to safely operate hand tools, power tools and lifting equipment Ability to demonstrate logical troubleshooting processes Familiarity with fluke meter and megger testing Why Xylem? We believe in supporting our employees both professionally and personally.

Our benefits include:

Paid parental leave, maternity support, and fertility benefits Flexibility and hybrid work options where applicable Health, dental, and vision insurance from day one Emotional health and wellness programs and Volunteer program (Watermark) Paid time off (PTO)/Flexible time off (FTO) and paid holidays Career development, advancement, tuition reimbursement, and student loan forgiveness Generous retirement savings plan with company contribution Employee recognition and discount programs The estimated pay range for this position is $26 - 31. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation Our Talent Community is a great way to stay connected to learn more about our high impact culture initiatives and latest career opportunities! Tell us more about yourself and help recruiters find you if there's an opportunity that aligns with your background, skills and interests. Join our Talent Community Today! Want to know what kind of Impact you can make? Our goal is to optimize water access and quality, and promote responsible consumption, so that communities across the globe can thrive. Through Xylem Watermark, our Corporate Citizenship Program, we provide and protect safe water resources for communities around the world by engaging all stakeholders and educating about water issues. Learn more by clicking here - Working at Xylem (https://www.xylem.com/en-us/careers/working-at-xylem/) Inclusion and Belonging at Xylem Inclusion and Belonging are fundamental to how we enable our customers to tackle global water challenges. Learn more about our commitment to Inclusion and Belonging. (https://www.xylem.com/en-us/careers/inclusion-and-belonging/)