Scale Service Technician

About Cross Company:

Founded in 1954, Cross Company is a 100% employee-owned company focused on providing engineering services and technologies to improve the quality, efficiency, and reducing risk for our customers. Our culture is built on the foundation of honesty, trust, safety, accountability, servant leadership, and the highest standards of ethical business conduct. Because we are 100% employee-owned, every associate has a personal stake in the success of the company.

Technician benefits:company vehicle / gas cardmonthly technician bonus planmedical benefits after 30 days of employment 401K ESOP

• employee stock ownership plan3 weeks of

PTOJob Summary:

Scale Service Techs Level I work mostly on their own in the field to calibrate and / or repair customers industrial scales. Candidates must have strong computer skills, be in good physical condition, enjoy solving technical problems and being part of a team. Upon completion of calibration, the service tech enters data into calibration software and creates a Certificate of Calibration for the customer. They work some overtime and weekend hours.

Essential Functions:

Maintenance, calibration and / or repair of Industrial ScalesRespond to Call Service (Emergency) to fix and repair Customers Scales calls could be during or after working hours. Must be willing to work some overtime and weekend hours may also include some overnight travel.

Consistently maintain good work attendance and productive work ethic.

Minimum Requirements /

Qualifications:

Strong mechanical, electronic and / or technical background in industrial environmentValid drivers license and clean driving history requiredClass B CDL license a plus Welding and/or Concrete knowledge is a plusStrong interpersonal and customer service skills2 Year Technical Degree preferred but not requiredMilitary service or calibration experience a plusComputer literatePerformance driven and customer focusedLocal travel, occasional overnights required

Core Competencies:

Commitment to Excellence

• Check your workCustomer Relationship Management
• communicate with customers to deliver better serviceMethodical Approach
• troubleshootingTeam BuildingPhysical Demands of the

Position:

Stands greater than four hours at a timeStoops and bends below knee level 8 10 times an hourLifts and carries less than 100 pounds repetitivelyClimbs stairs more than four times in an eight hour shiftPushes / pulls objects greater than 25 poundsReaches out; Reaches overheadRepetitively uses feet to walk and to driveRepetitively uses handsGrips with handshttps://www.youtube.com/watch?v=_9zUrb8D8L0