Service and Controls Engineer

JOB SUMMARY

The Service & Controls Engineer will be a shared resource between Engineering, Operations, and the Test & Service department. This role will reside in Electrical Engineering but will be utilized as needed to assist in the testing and servicing of machines, focusing more on field service. A Service & Controls Engineer is responsible for identifying and mitigating risks on assigned projects and shares a joint responsibility to execute all projects at/below targets. A successful Service & Controls Engineer will have technical skillsets to be capable of creating and modifying electrical schematics and BOMs, writing, troubleshooting machine programs, and testing electrical controls systems.

MAJOR AREAS OF RESPONSIBILITIES

Complete PLC and HMI programming to meet customer specifications, providing PLC/Robot programming support at Customer's sites during Site Acceptance Testing and on customer service events. Develop panel layouts, electrical schematics, and bills of materials. Prepare Operator's Manual for sequence of operation as part of documentation provided to customer Prepare Test Plan for Test Engineers to functionally test the machine. Document testing procedures thoroughly to ensure testing accountability and historic value for machines on the floor Complete project milestones (BOM, drawings, software, testing and commissioning) on schedule. Troubleshoot, correct, and document machine and panel wiring Provide remote support to customers and Service engineers in the field Utilize and obtain knowledge in using various testing equipment such as Digital Multimeters, Oscilloscopes, Chart Recorders, Weld Checkers, etc. Ensure safe work practice by following OSHA and

NFPA 70E

guidelines Work in conjunction with Engineering, Operations, and Test Engineers to resolve any issues; keeping channels of communication open, focusing on best practices and creation/documentation of processes. Travel domestically and internationally up to 50% of the time Provide troubleshooting support and evaluate legacy and current equipment in the field Document all service activities comprehensively, including diagnostics, repairs, maintenance performed and aftermarket opportunities. Ensure that reports are clear, accurate, and include all relevant information such as equipment status, issues identified, corrective actions taken, and recommendations for future maintenance. These reports should be written in a professional manner to facilitate clear communication with customers and internal teams, and to maintain a thorough record of service history. Train customers to operate machinery Work in a collaborative, team environment to ensure knowledge is shared while also being able to work individually. Collaborate with Electrical Assembly, Mechanical Assembly, Engineering, and Project Management teams to ensure seamless integration and functionality of equipment. Have a mindset when testing machines that focuses on the critical path, vetting our assemblies or processes that could have long redesign and manufacturing lead times.

MINIMUM QUALIFICATIONS

Bachelor's degree in Electrical Engineering Minimum of 3-5 years of related experience Programming/troubleshooting Rockwell Automation and Siemens PLCs Programming/troubleshooting HMIs Ability to create electrical design drawings using AutoCAD Electrical Prior knowledge of MS Office Suite Demonstrate technical writing ability Strong customer satisfaction attitude Basic mechanical aptitude Knowledge of applicable electrical and safety standards

PREFERRED QUALIFICATIONS

Experience with Resistance Welding, Induction Heating, and Arc Welding Experience with Robotic Systems programming and troubleshooting (Motoman, Fanuc, ABB) OSHA 10 General Industry Certification

NFPA 70E

training Crane, manlift, and forklift operation training Advance mechanical aptitude or desire to grow in that area. Robotics experience

Essential Physical Functions Needed:

Able to work sitting at a computer station Regular/Frequent standing, walking, kneeling, squatting, bending, stooping, climbing, and crawling Exposure to fumes, noise, and changes in temperature Work from an aerial lift Operation of basic hand tools Fine motor skills Ability to lift objects weighing ~50lbs Up to 40% travel

Equipment Used:

Computer Electrical test instruments Small to medium hand tools Arc flash PPE Safety Harness Overhead crane

Forklift Benefits:

401(k) 401(k) 5% Match 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Work Location:

In person