Enterprise Audio Visual Engineer

Enterprise Audio Visual Engineer Job ID:

298497

Location:

Kennesaw, Georgia Full/Part Time:

Full Time Regular/Temporary:

Regular About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU! Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Job Summary Provides engineering support for the design, installation, configuration, programing, testing, maintenance, and upgrade of complex AV systems in a variety of environments including, classrooms, conference rooms and/or event spaces across all KSU sites. Coordinates the work of contracted vendors following approved standard designs and collaborates with project managers and technical team members through all phases of the project. Provides training on new systems and top-tier AV support for existing systems. Responsibilities

KEY RESPONSIBILITIES

- 1. Designs, loads programs, checks deployment, and enhances the Audio-Visual infrastructure for basic Audio-Visual implementations ensuring their quality, stability, recoverability, and security 2. Utilizes departmental automation systems 3. Develops and maintains documentation of systems, services, processes, and procedures 4. Diagnoses and resolves problems 5. Provides on call support responding to incidents to include nights and weekends 6. Drives root cause analysis, debugging, support, and post-mortem analysis for incidents and service interruptions 7. Trains and mentors AV support technicians, and other staff as needed 8. Monitors labor and material expenses for new and active projects 9. Inspects the quality of service provided by vendors and internal employees, and performs complete testing after the installation is complete 10. Generates a work scope, materials list, vendor quotes and statements of work 11. Establishes and manages a schedule of projects and provides reports on state, progress and completion dates 12. Coordinates the tasks and flow of the project, including design, purchasing, installation, programing, testing, and communication with vendors and all involved parties Required Qualifications Educational Requirements High school diploma or equivalent Other Required Qualifications Extron Control Professional certification within six (6) months of employment Current, valid and unrestricted driver's license Required Experience Three (3) years of related IT experience demonstrating a progression of dealing with increasingly complex systems Preferred Qualifications Additional Preferred Qualifications Avixa Certified Technical Specialist (CTS) Preferred Educational Qualifications An undergraduate or advanced degree from an accredited institution of higher education in a related field Preferred Experience Experience working in higher education Knowledge, Skills, & Abilities

ABILITIES

Able to design, analyze, evaluate and implement audio-visual systems and solutions Able to diagnose and resolve complex problems Able to function with autonomy, making sound and timely decisions as appropriate, and using good judgement to determine which decisions should be escalated Able to anticipate problems and proactively develop appropriate solutions Able to appropriately assess and communicate risks, benefits, and alternatives Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE

Extensive knowledge of enterprise audio visual system design In-depth knowledge of several of the following: enterprise audio-visual switching, routing, multiplexers, control systems, display devices, scalers, amplifiers, speakers, microphones, cameras, lighting controls, media players, ADA devices, power controllers, rack layout, related software, lecterns, and instructor workstations Must be well versed in current technologies, and industry best practices for their areas of responsibility SKILLS Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow-up skills Strong customer service skills and phone and e-mail etiquette USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 . Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position may travel 1% - 24% of the time This position does not require security clearance. Background Check Standard Enhanced MVR Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https:

//www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=298497&PostingSeq=1 jeid-93e836ba4a116943aaf52727c8141b74