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Field Engineer_ Boston ,MA (W2/Direct Client) Airline

Job

Datum Technologies Group

Waltham, MA (In Person)

Full-Time

Posted 4 days ago (Updated 21 hours ago) • Actively hiring

Expires 7/7/2026

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Job Description

Field Engineer_ Boston ,MA (W2/Direct Client) Airline at Datum Technologies Group Field Engineer_ Boston ,MA (W2/Direct Client) Airline at Datum Technologies Group in NORTH WALTHAM, Massachusetts Posted in 1 day ago.

Type:

full-time

Job Description:

Field Engineer Contract/ Contract to Hire Boston ,MA W2/Direct Client MAC/Windows/ PC Deployment/ Hardware Exp .

Responsibilities:

Responsible for a broad scope of operational support and Install, Move, Add, and Change (IMAC) requests supporting IT infrastructure in office environments, reservation centers, and airport locations .Provide service and customer support during field visits or dispatches .Diagnose errors or technical problems and determine proper solutions .Produce timely and detailed service reports .Document processes and procedures .Collect and analyze performance data to provide technical assistance .Tie workflow to schedules and operational requirements .Accurately document solutions related to complex issues .Create workaround procedures when standard procedures have failed and ensure issues are resolved .Troubleshoot and develop technical solutions related to software and setup errors for field engineers, technicians, and customers .Build positive relationships with customers and internal stakeholders .Ability to use a ladder as required for equipment installation and support activities .

Qualifications:

Strong troubleshooting and customer support skills .Excellent communication and documentation abilities .Ability to work in office, airport, and operational environments .Experience supporting IT infrastructure and end-user devices preferred Will wait for your respons e.

Vishnu Sin gh : vishnu@datumtg.c om

Phone :

470 451 04 04