HVDC Warranty Service Engineer

HVDC Warranty Service Engineer About the Role Location United States of America North Carolina Raleigh Company Siemens Energy, Inc. Organization Grid Technologies Business Unit Service Full / Part time Full-time Experience Level Experienced Professional Snapshot of your Day As the HVDC Offshore Warranty Engineer, you will serve as the technical Subject Matter Expert (SME) for warranty-related topics on offshore HVDC systems, with a primary focus on the Sunrise project. Your day will involve close coordination with EPC project teams, offshore operations, and global engineering, ensuring that all warranty-related obligations are properly managed, investigated, and resolved. You will be the key interface between service, EPC, engineering, and customers, supporting root cause analysis, managing warranty claims, and ensuring high-quality technical resolution of issues impacting offshore HVDC assets. This role plays a critical role in protecting Siemens Energy from risk while ensuring reliable system performance and strong customer relationships in one of the first offshore HVDC service applications in the U.S. How to make an Impact Act as the technical SME for offshore HVDC warranty activities (Sunrise project), driving resolution of complex technical issues across the asset lifecycle. Serve as the central interface between EPC, Engineering, Service, and Customer teams to ensure aligned, timely handling of warranty matters. Lead end-to-end warranty claim management, including technical evaluation, root cause analysis (RCA), documentation, and closure. Analyze system performance, operational data, and failure trends to identify root causes, recommend corrective actions, and improve reliability. Support field teams (onshore/offshore) with troubleshooting, fault diagnostics, and engineering guidance while coordinating with global experts to resolve escalations. Ensure compliance with contractual warranty terms, mitigate risks, and drive continuous improvement through lessons learned, retrofit solutions, and clear customer communication. What You Bring Bachelor's degree in Electrical Engineering (or equivalent) with 3+ years of experience in HVDC systems, ideally in offshore or converter-based environments Strong expertise in system troubleshooting, fault analysis, and root cause investigation within complex power systems Proven experience in EPC projects, commissioning/service environments, or warranty management Solid technical knowledge of converter technology, transformers, protection & control systems, and grid integration Ability to interpret technical drawings, schematics, and operational data, with strong analytical and problem-solving skills Effective stakeholder management and communication skills, with the ability to work independently in an SME role and willingness to travel offshore/onshore (offshore certifications or willingness to obtain) Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers. About the Team Our team comprises individuals with diverse skills and backgrounds, supporting your personal growth. The tender management team is a valuable source of knowledge for your career development. Teamwork in this role will enhance your coaching skills and increase your exposure to a culturally diverse environment, including international interactions with Germany, Canada, and other nationalities. Our Transmission Division offers a broad portfolio of products, systems, solutions, and services focused on digitalization, decarbonization, grid stability, and electrification. With expertise, passion, and commitment, we strive to transmit energy efficiently and sustainably Check out this video to learn about our

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Who is Siemens Energy? At Siemens Energy, we are than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With than 100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at

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Rewards

• Career growth and development opportunities
• Supportive work culture
• Company paid Health and wellness benefits.
• Paid Time Off and paid holidays.
• 401K savings plan with company match
• Parental leave Pay Transparency Non-Discrimination Provision Siemens Energy follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision.

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