Motion Automation Intelligence- Field Services Support

Motion Automation Intelligence- Field Services Support at Motion Industries Motion Automation Intelligence- Field Services Support at Motion Industries in Salisbury, North Carolina Posted in 19 days ago.

Job Description:

Salisbury, NC, USA Full time R26_0000002591 MotionAi brings together the leading high-tech automation solution providers for industrial automation across the United States. Our expertise includes emerging automation technologies with focused disciplines in robotics, motion control, machine vision, digital networking/IIoT (Industrial Internet of Things), industrial framing, pneumatics, and custom mechatronic systems. MotionAi provides best-in-class engineered systems, products, and services to a variety of industries highlighting a few which include Semiconductor, Pharmaceutical, Life Sciences, Medical, Logistics, Food & Beverage, Packaging, Automotive, and Aerospace.

SUMMARY:

Under general supervision, provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.

JOB DUTIES

Specializes in providing on-site installation customer support and performing diagnoses, troubleshooting, service, and repair of complex equipment and systems. Interprets customers' needs and clarifies the responsibility for problem resolution. Performs feasibility and approves operational quality of system equipment. Provides on-site technical product support and service to customers. Provides customers assistance with the operation and maintenance of the system. Serves as Motion's liaison with customer on administrative and technical matters for assigned projects. Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience.

KNOWLEDGE, SKILLS, ABILITIES

Maintenance and reliability background Ability to work independently Strong critical thinking and problem solving ability Strong communication skills required Ability to maintain a professional demeanor in a stressful situation Ability to manage contract location resources Ability to manage travel budget

PHYSICAL DEMANDS

More than 50% travel required. Push/pull up to 100 pounds Lift/carry up to 100 pounds Lift bulky objects

LICENSES & CERTIFICATIONS

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

BUDGET RESPONSIBILITY

Yes

COMPANY INFORMATION

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. Where permitted by applicable law, successful applicants must be fully vaccinated against

COVID-19

prior to start date.

COVID-19

vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. See Description Equal employment opportunity, including veterans and individuals with disabilities. PI283502865