Job Description
Field Service Technician, Service Engineering Tesla Motors, Inc. paid holidays, flex time, 401(k) United States, Texas, Austin May 19, 2026
What to Expect Reporting to the Technical Program Manager, you'll provide diagnostic, troubleshooting, failure analysis, and discharging services for Tesla's energy products, including batteries and other storage systems. Ideal candidates have experience in electrical installation and servicing of energy storage systems. What You'll Do
Perform maintenance on storage systems to prepare them safely for recycling or remanufacturing
Respond to emergent energy storage system cases, accurately updating online logs while adhering to Tesla and industry safety standards
Collaborate with the Operations Engineering Systems Reliability team to follow case directions, provide requested data, and write reports for failure analysis teams
Prioritize conflicting work requests and escalations
Coordinate safe storage, discharge, and shipping of batteries with warehouse staff; participate in disaster relief and first responder training
Maintain accountability for issued vehicles, tools, electronics, software, and company property What You'll Bring
1+ year experience installing, maintaining, and troubleshooting energy storage systems, or safely working with live electrical systems
Proficiency in NEC codes for energy storage installations and knowledge of
NFPA 70E
practices
Ability to stay organized and independent in fast-paced environments with tight deadlines; comfortable with minimal oversight, independent decision-making, calm emergency handling, and excellent customer service
Proficiency in spreadsheets, word processing, and applications (e.g., time tracking, case management)
Physical ability to work at heights, climb ladders/stairs, lift heavy objects, stand for long periods in extreme weather (hot sun to below freezing); bend, stoop, crawl in confined, dusty, or low-light spaces
Collaborative team player able to travel up to 75%; compliant government-issued ID for domestic air travel or federal facility access, valid driver's license Compensation and Benefits
Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program