Field Service Coordinator

Agar Corporation Inc., a world leader in the design and manufacture of measurement and instrumentation devices for the upstream/downstream oil and gas industry is currently seeking and experienced Field Service Coordinator . Located in west Houston for over 40 years, Agar is highly profitable and in a growth mode. For more information about the company, please visit our website at www.agarcorp.com.

Summary:

This position supports customers and Field Service Engineers by using the integrated in-house software systems to manage the day-to-day service requests and installations. Essential Duties and Responsibilities include the following. (Other duties may be assigned) Responsible for coordinating the travel needs; duties may include scheduling hotel and flight accommodations, and procuring necessary documentation such as passports, visas, or other clearances. Manage, submit, and follow up on quotations and orders for field service activities, AGAR MPFM's bulk sales, and related spare parts. Coordinate service execution, including scheduling resources, tools, and other necessary elements for the normal execution of service activities. Provide technical assistance to the Field Service Engineer during service execution. Review and approve expenses and time sheet reports. Direct field service personnel who perform on-site routine services, including installation, maintenance, and repair. Create and validate technical specifications, track execution, and fulfill AGAR MPFM's wholesale orders. Interface with management regarding service coverage and technical training. Complete the entire process for service repair orders. Coordinate and execute service activities in the field with the Field Service Engineer (FSE) for AGAR MPFMs in well testing operations. Process, invoice, and follow up on bulk sales orders.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or Bachelor's degree required with at least 5 years of experience in an Oil and Gas setting or in a related area.

Computer Skills:

To perform this job successfully, an individual should have knowledge of computer programs: Microsoft Word, Outlook, Excel, PowerPoint, SAP, Salesforce. Training is available but must possess ability to learn programs and work independently on them after training.

Language Ability:

The ability to communicate effectively with customers, engineering team, business clients and field support personnel is required.

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply

Experience:

Customer service: 3 years (Preferred)

Work Location:

In person