Quotations Specialist
Job
Hajoca Corporation
Bentonville, AR (In Person)
Full-Time
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Job Description
Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. Haines, Jones & Cadbury (HJC) , a division of Hajoca, is a national construction material supplier. HJC specializes in providing comprehensive construction material packages to major retail chains from coast-to-coast for new construction and remodel projects. HJC is one of those trade names and is looking for a Quotations Specialist at their Bentonville, AR location. Do you have a strong work ethic and a high standard of integrity? Do you possess strong communication skills and value customer service? Do you have an expert level of plumbing product knowledge?
If so, then we'd like you to join our dedicated team as a Quotations Specialist. About the
If so, then we'd like you to join our dedicated team as a Quotations Specialist. About the
Role:
You will:- Interpret complex customer requirements and offer solutions that maximize profitability and add value for the customer; negotiate pricing with manufacturers and customers.
- Create accurate and professional quotations and submittal packages from customer specifications/drawings using the applicable software systems.
- Follow up on outstanding quotations to secure orders, improve quotation process, and measure effectiveness.
- Follow up with customers to ensure orders are filled promptly; assist with project management and coordinate deliverables.
- Support the Profit Center Sales Team serving as a peer expert concerning the specifics of quotes, proposals, bid strategies, and product application.
- Investigate and resolve customer problems; address pricing deductions and material returns timely and in accordance with Company policy and procedure.
- Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
- 1+ years' experience creating quotes and providing customer service
- Comprehensive knowledge of products sold by the Profit Center Our ideal candidate will also:
- Have experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointment and customer contact files, and to analyze performance data.
- Possess outstanding verbal and written communication, and gene.
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