Rewards Product Delivery Vice President - Delivery Manager

Join a dynamic team which drives transformative change by collaborating with senior leaders to re-engineer core business components. We drive operational excellence by optimizing processes and elevating customer experiences. Our mission is to foster a culture of continuous improvement, enhancing employee engagement and mitigating risks. Committed to delivering substantial financial benefits, we shape a future where innovation and excellence are at the core of every endeavor. As a Rewards Product Delivery Vice President - Delivery Manager within the team, you will support Delivery Manager responsibilities as aligned to Corporate Third Party Oversight (TPO) standards for the Rewards and Benefits Supplier population. Job responsibilities

• Develop and implement process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies
• Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding.
• Leverage proficiency in artificial intelligence foundations to guide the integration of AI systems in process improvement initiatives, ensuring they generate accurate and contextually appropriate outputs.
• Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals.
• Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement.
• Lead new and ongoing initiatives from inception to completion and work behind the scenes to seamlessly execute on deliverables required for TPO compliance
• Evaluate the operating effectiveness of management and business processes of the supplier organization, making recommendations as necessary
• Work autonomouslymanaging competing priorities to achieve the most effective result and able to make subjective and informed decisions based upon output
• Cultivate professional relationships across a matrixed environment to have the ability to communicate/ present effectively to stakeholders and partners
• Monitor supplier adherence to contractual requirements, policies and procedures and analyze and communicate impact of risks and losses (actual and potential) Required qualifications, capabilities, and skills
• Bachelor's degree or Masters degree with major in accounting, finance or economics, business administration, risk management or equivalent experience is required
• Demonstrated ability in developing and implementing process improvement or re-engineering programs, with a focus on operational efficiency and risk reduction, supported by 8+ years of proven experience.
• Proven experience in fostering an inclusive environment and coordinating work across different parts of a department.
• Demonstrated abil.

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