Engineering Manager

Engineering Manager Allied Universal paid holidays, sick time, retirement plan United States, Massachusetts, Wilmington May 04, 2026 Engineering Manager Job Locations US-MA-Wilmington Requisition

ID 2026-1585795

Category (Portal Searching)

Engineering Business Unit AUTS Overview Company Overview:

Join Allied Universal Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description Allied Universal is hiring an Engineering Manager. The Engineering Manager leads pre and postfield support engineering teams across system design, project delivery, and operational support. Serving as the primary customer-facing technical escalation, this role ensures on-time, compliant project execution while providing strong people leadership and fostering effective crossfunctional and client partnerships.

RESPONSIBILITIES

Manage, mentor and schedule a small team of field support pre and post engineers, handle performance reviews, career development and resource allocation. Coordinate with Installation teams on the execution and delivery of infrastructure and systems projects across network, video, database and security domains (physical security, access control, CCTV, intrusion detection, and logical/security appliances). Supervise the quoting, RFI, RFP and engineering RFC processes for all projects, encompassing technical documents, drawings, scopes of work, and specifications; ensures compliance with the requirements of the prime contract and meets company standard processes Develop and maintain project plans, budgets, milestones, and technical requirements; coordinate with third-party vendors, integrators and contractors as needed. Maintain documentation: runbooks, SOPs, topology, security diagrams, change logs and project deliverables. Act as customer-facing technical lead for outages, escalations and project status - communicate progress, risks, mitigation plans and timelines to stakeholders and clients. Review system design and component compatibility; exercise cost analysis procedures and value engineering for components in the project, creating opportunities for cost reduction and margin increases

QUALIFICATIONS

(MUST HAVE): High school diploma or equivalent Minimum of five (5) years of management or supervisory experience Minimum of five (5) years hands-on experience with servers and enterprise network infrastructure with three (3) years managing projects or teams Extensive experience with relational databases (e.g., MySQL, Postgre

SQL, MS SQL

) including performance tuning, backup/recovery and HA Strong customer-facing experience, including presenting technical content to non-technical stakeholders and managing clear, timely incident communications Demonstrated project management capability, including managing multiple projects while overseeing schedules, risks, scope, and vendor deliverables Ability to manage competing priorities in a dynamic, team-oriented environment while developing trusted, collaborative relationships across internal teams, vendors, and executive-level clients

PREFERRED QUALIFICATIONS

(NICE TO HAVE): Bachelor's degree in computer science, Information Technology or related field Supervisory experience in construction or operations PMP, PRINCE2, or equivalent project management certification Network certifications (CCNA/CCNP/CCDA), security certifications (CISSP, CISM, CompTIA Security+), database certifications (Oracle, Microsoft, PostgreSQL) and/or AV certifications (CTS). Experience with cloud networking, cloud-hosted databases and cloud security (AWS, Azure, GCP) Experience with ITSM/incident management tools (ServiceNow, Jira) and various physical security integration platforms

BENEFITS

Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance Eight paid holidays annually, five sick days, and four personal days Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-26 Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

For more information:

www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1585795