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Vice President Information Technology

Job

Robert Half

Asheville, NC (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/7/2026

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Job Description

Vice President Information Technology at Robert Half Vice President Information Technology at Robert Half in Asheville, North Carolina Posted in about 2 hours ago.
Type:
full-time
Job Description:
VP of IT (Managed Services) We're partnering with a growing Managed Services Provider seeking a VP of IT to lead service delivery, technical strategy, and team development. This role is ideal for a hands-on leader with deep MSP experience who can scale operations while maintaining high client satisfaction. Key Responsibilities Lead and mentor IT service delivery teams (engineering, support, infrastructure) Oversee day-to-day managed services operations across multiple client environments Drive service quality, SLAs, and continuous improvement initiatives Partner with leadership on IT strategy, growth, and service offerings Standardize processes, tools, and best practices across the organization Act as an escalation point for complex technical and client issues Support client relationships, including QBRs and strategic planning What We're Looking For 10+ years in IT, wit h strong MSP/managed services leadership experience Proven ability to lead technical teams and scale service operations Background in infrastructure, cloud (Azure preferred), networking, and security Experience managing SLAs, KPIs, and client-facing service delivery Strong communication skills with both technical teams and business stakeholders Nice to Have Experience growing or modernizing an MSP Certifications (ITIL, Microsoft, or similar) Exposure to tools like ConnectWise, Autotask, or similar PSA/RMM platforms