Senior Quality Manager

Job Description Insight Global is seeking a Division Quality Manager to lead the quality function for a large manufacturing division. This role will be responsible for establishing and optimizing the quality management system, driving a culture of quality and accountability, and improving overall product and process performance. This individual will play a key role in addressing customer escalations and implementing structured quality standards across the division.

Responsibilities may include:

• Lead and manage the division's quality team, including Quality Engineers and QA leadership.
• Establish and improve the Quality Management System in alignment with ISO 9001 and IATF standards.
• Drive resolution of customer quality issues and lead corrective action efforts.
• Implement quality strategies to improve product quality and reduce defects.
• Partner with leadership to assess team performance and build capabilities.
• Coordinate and lead internal, customer, and third-party audits.
• Maintain corrective action systems and ensure root cause analysis is completed.
• Implement performance metrics to track quality, customer satisfaction, and cost of poor quality.
• Collaborate with Supply Chain on supplier quality strategy and performance.
• Partner with Engineering on new product development and design quality.

This role is roughly 150-180K with bonuses We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• Bachelor's degree in Engineering or related discipline.
• 5-7+ years of experience in Quality, Engineering, or related field.
• Experience implementing and improving quality programs in an automotive manufacturing environment.
• Strong knowledge of ISO 9001 and IATF standards.
• Experience with PPAP, PFMEA, and core quality tools.
• Proven experience leading teams of quality professionals.
• Strong customer-facing experience and ability to manage escalations.
• ASQ Certification (CQE, CSSBB, or Certified Quality Manager).
• Experience building or improving quality management systems.
• Experience with Lean, Six Sigma, SPC, and continuous improvement methodologies.
• Experience with supplier quality and cross-functional collaboration.