Division Quality Manager

Division Quality Manager 3.6 3.6 out of 5 stars 2455 West Robison Road, Erie, PA 16509 Full-time Parker Hannifin Corporation 4,239 reviews Full-time Position Summary Provides leadership and management for the quality function of the division. Establishes, maintains, and optimizes an effective quality management system and sustains a Zero Defects culture. Creates and implements a strategy to achieve the levels of quality established through organizational goals and customer expectations. Reports to the General Manager. Interacts routinely with all division functional areas, as well as with customers, field sales, regulatory agencies, group/corporate management, and suppliers. NVH is a global division with $500M in annual sales, containing two Business Units - Industrial Equipment (IE) and Aerospace & Defense (A&D). Responsibilities Manages department resources and coordinates the implementation of the quality management system between business units and locations to cost-effectively facilitate quality and compliance. Leads the Zero Defects program implementation within the division. Communicates customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction. Ensures compliance to AS9100, ISO9001, and

IATF16949.

Oversees the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies. Works with division leadership to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results. Coordinates necessary division personnel for internal, customer and third party quality system audits. Maintains a corrective action system to analyze and correct nonconforming conditions and complaints. Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality. Uses the results of performance evaluation to target improvement efforts. Collaborates with Supply Chain on the development and implementation of a supplier management strategy. Collaborates with Engineering on new product development and design review for quality/reliability issues. Qualifications Bachelor's degree in business, engineering, or other related discipline. Master's degree (MS or MBA) strongly preferred. Demonstrated ability to lead people and obtain results through others typically acquired through ten or more years of increasing experience and responsibility including prior leadership roles. Thorough knowledge of AS9100, ISO9001, and

IATF16949

is required. Certification by the American Society for Quality (ASQ) as a Certified Quality Manager (CQM) is desired. Demonstrated experience leading the use of quality improvement tools and techniques (i.e., Lean, Six Sigma, Statistical Process Control, and Failure Mode & Effects Analysis). Conditions of Employment This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements. Equal Employment Opportunity Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. ("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor") If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission