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Service Manager, Digital Automation and Control
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ABB Inc
Remote
Full-Time
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Job Description
Service Manager, Digital Automation and Control
ABB Inc -
In this role, you will lead the Digital Automation and Controls (DAC) team located in Sacramento, California. You will be responsible for P&L results with full accountability of running the day-to- day operations, integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy. While we are open to remote work, candidates should be located in the Western US, with frequent travel to Sacramento, CA. This role is contributing to the Electrification Service Business Area, Americas Region, specifically US. You will be mainly accountable to: Lead the Digital Automation Controls operations team across manufacturing, assembly, project management, and field service to deliver consistent, endtoend service performance. Partner with the DAC COE engineering team to shape and execute the services growth strategy while driving continuous improvement and operational excellence. Build and maintain strong longterm customer relationships, ensuring service excellence, consistent delivery standards, and improved satisfaction (including NPS). Own performance management and organizational leadership, including P&L targets, productivity, investment planning, sales alignment, and development of a highperforming team.
Browns Point, WA Posted:
5/22/2026 -Expires:
8/20/2026Job ID:
293434832 Job Description At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:
ELSE Regional Manager Americas __ Your role and responsibilities:In this role, you will lead the Digital Automation and Controls (DAC) team located in Sacramento, California. You will be responsible for P&L results with full accountability of running the day-to- day operations, integrate and develop processes that meet business needs across the organization, manage complex issues within functional areas of expertise, be involved in long-term planning, and contribute to the overall business strategy. While we are open to remote work, candidates should be located in the Western US, with frequent travel to Sacramento, CA. This role is contributing to the Electrification Service Business Area, Americas Region, specifically US. You will be mainly accountable to: Lead the Digital Automation Controls operations team across manufacturing, assembly, project management, and field service to deliver consistent, endtoend service performance. Partner with the DAC COE engineering team to shape and execute the services growth strategy while driving continuous improvement and operational excellence. Build and maintain strong longterm customer relationships, ensuring service excellence, consistent delivery standards, and improved satisfaction (including NPS). Own performance management and organizational leadership, including P&L targets, productivity, investment planning, sales alignment, and development of a highperforming team.