Service Network Manager

Service Network Manager 3.7 3.7 out of 5 stars Tallahassee, FL Full-time Danfoss 924 reviews

Full-time Job Description Job Title:

Service Network Manager Req ID:

48812 Job Location (Short):

Tallahassee, FL, USA Employment Type:

Full Time Segment:

Danfoss Climate Solutions Segment Job Category:

Sales Work Location Type:

On-site The Impact You'll Make You will play a key role in shaping how customers experience Danfoss Turbocor® service worldwide. By strengthening and growing a trusted service partner network, you ensure customers receive consistent, high‑quality support wherever they operate. Acting as the voice of the customer, you will influence how aftermarket digital tools and services are launched, adopted, and improved. Your insights help Danfoss deliver solutions that simplify daily work, strengthen brand loyalty, and drive profitable growth. This role connects customers, service partners, and global teams. Through collaboration and insight, you help turn market needs into action while supporting Danfoss' mission to engineer a more sustainable future. This position is ideally based in Tallahassee, Florida, where our Turbocor global headquarters is located. We are seeking candidates who are open to relocating and working on site to collaborate closely with our local and global teams. However, we are open to considering highly qualified candidates for a remote work arrangement based on experience and business needs. What You'll Be Doing Develop and manage the Turbocor® Approved Service Provider (TASP) network, expanding global coverage while ensuring consistent service quality and customer trust. Engage directly with customers worldwide to understand aftermarket and digital service needs, translating feedback into clear opportunities for improvement and adoption. Collaborate across sales, service, product management, and application engineering to ensure new services and tools are ready for launch and supported from day one. Support customer onboarding and engagement for aftermarket digital tools, helping customers quickly see value and adopt new solutions. Track service network performance and growth plans, identifying risks, gaps, and improvement actions and sharing clear updates with Global Service leadership What We're Looking For A Bachelor's degree in Engineering or a combination of a technical degree and relevant experience in HVAC industry. Experience working with complex systems that integrate software, electrical, or electro‑mechanical components. Working knowledge of key IT tools, including MS Office and SAP (Business Intelligence / reporting environments). Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and customer groups. The ability to plan, prioritize, and manage multiple initiatives in a global, customer‑facing role. Willingness and ability to travel globally to engage customers and service partners. What You'll Get from Us We promote from within and support your learning with mentoring, training, and access to global opportunities. You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about—we think they're pretty great. Ready to Make a Difference? If this role excites you, we'd love to hear from you! to start the conversation and learn more about where your career can go with us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category. Information at a Glance Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.