Job Description
Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles. The Vice President, Performance Management and Planning, owns the enterprise business planning and performance management operating model. This leader is accountable for translating strategy into measurable drivers, delivering accurate and actionable forecasts, and ensuring the organization operates with a clear, integrated, and data-driven view of performance. This role partners closely with executive leadership across Sales, Operations, Collections, Product, Finance, and Business Intelligence to align strategic priorities, operational execution, and financial outcomes into a single, coherent narrative that drives enterprise decision-making and report to the Chief Business Office. The VP establishes the frameworks, governance, and capabilities required to scale planning, forecasting, and performance management as core organizational disciplines.
Outcomes and Activities:
This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member. Enterprise Planning & ForecastingOwn the enterprise planning and forecasting operating model, including long-range planning, annual planning, and rolling forecastsTranslate business strategy into driver-based models that connect operational activity to financial outcomesEnsure alignment across strategic priorities, operational plans, and financial targetsDeliver accurate, forward-looking forecasts that enable confident decision-making Performance Management & InsightsEstablish and lead the enterprise performance management framework, including KPIs, success metrics, and accountability modelsDeliver clear, actionable insights on performance drivers, risks, and opportunitiesEnable leadership to course correct through data-driven decision-making and transparencyEnsure consistency and clarity in how performance is measured across the organization Reporting & Data EnablementOwn the enterprise reporting strategy, ensuring reporting is streamlined, scalable, and decision-focusedPartner with Data and Technology teams to enable modern reporting and analytics capabilitiesDrive transformation toward automated, self-service, and insight-driven reporting environmentsEnsure data integrity, consistency, and availability of key business drivers Initiative Performance & Value RealizationEstablish standardized approaches for sizing, prioritizing, and evaluating business initiativesEnsure transparent tracking of initiative performance against targetsProvide executive visibility into progress, outcomes, risks, and return on investmentReinforce accountability for delivering measurable business impact Cross-Functional & Executive LeadershipPartner with executive leadership to shape planning assumptions, priorities, and performance expectationsAlign cross-functional stakeholders to a unified view of business performance and driversInfluence enterprise decision-making through clear, concise, and fact-based communicationBuild and lead a high-performing planning and performance management capability across the organization Success MetricsAccuracy and reliability of operational forecastsAlignment between operational drivers and financial outcomesReduction in planning cycle time and increased agilityAdoption and effectiveness of reporting and performance management toolsMeasurable impact of initiatives against committed targets Knowledge and Skills:
Deep understanding of operational drivers and their financial implications (e.g., revenue, cost drivers, unit economics)Expertise in driver-based forecasting, scenario modeling, and performance management frameworksStrong data and analytical capabilities, including working with large datasets and translating insights into actionKnowledge of modern reporting, planning, and analytics platformsAbility to connect data, systems, and business processes into a cohesive performance management ecosystem Requirements:
Bachelor's degree in a quantitative field (e.g., statistics, mathematics, economics, engineering, computer science, or related discipline)10+ years of experience in business planning, FP&A, operations, or related fieldsProven experience leading enterprise planning, forecasting, or performance management functions in complex environmentsStrong understanding of operational drivers, financial modeling, and performance metricsDemonstrated ability... For full info follow application link. Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
