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Job Description
The Central Operations Resilience Engineering (CORE) Team Manager, leads a central team responsible for reducing operational risk and improving the reliability of live operations. This role manages a multidisciplinary group of engineers and program/governance leads and is accountable for driving disciplined engineering execution across incident response, root cause analysis, corrective actions, and operational improvement initiatives. This leader serves as the primary escalation point for complex operational and technical issues and works closely with Site Operations, Design & Construction, Commissioning, Reliability Engineering, and regional teams to turn strategy into measurable results. Key Responsibilities Lead and Develop the CORE Team Lead the Central Operations Resilience and Engineering team, including engineers and program/governance leads. Build, develop, and retain a high-performing, multidisciplinary team. Set clear expectations, assign accountability, and manage performance. Serve as the primary escalation point for operational and technical issues that impact live operations. Reduce Operational Risk and Improve Reliability Apply disciplined engineering practices to incident response, root cause analysis, and corrective action development. Ensure repeat events and systemic gaps are identified and eliminated. Drive consistent problem-solving standards and decision quality across the team. Drive Continuous Improvement Identify and lead continuous improvement initiatives that strengthen operational processes, tools, and outcomes. Use data, trends, and lessons learned from events to prioritize improvements with the highest risk reduction value. Standardize approaches and improve consistency across sites and regions. Deliver Operational Engineering Work Own and manage a defined portfolio of operational engineering initiatives that support live operations. Plan, prioritize, and execute work with clear scope, milestones, and deliverables. Track progress and outcomes ensuring commitments are met. Enable Cross-Functional Execution Partner closely with Site Operations, Design & Construction, Commissioning, Reliability Engineering, and regional teams. Translate strategic direction into executable plans and measurable results. Break down cross-functional barriers and ensure alignment across stakeholders. Experience/Education Required B.S. in Engineering (Electrical, Mechanical, Industrial, or other related technical field) or equivalent industry experience. 10+ years of experience in mission critical industry with at least 4 years as a manager of a technical team supporting live, mission-critical operations. Strong background in incident response, root cause analysis, and corrective action management. Proven ability to manage complex work portfolios with clear accountability and results. Strong collaboration skills across technical and operational teams. Preferred Experience in data center operations, critical facilities, or other high-reliability environments. Experience managing both technical contributors and program/governance-focused roles. Demonstrated success driving operational risk reduction and reliability improvements at scale. CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne may use artificial intelligence to assess how your application matches the job requirements. The final hiring decision is always made by our team. You may opt out of AI screening without affecting your candidacy. For additional details on opting out, or our AI Recruiting Policy click here. CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email agalvagni@cyrusone.
com or call:
806-589-0141. We will make a determination on your request for reasonable accommodation on a case-by-case basis. CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.