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EUC/Desktop Engineer

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Tata Consultancy Services Limited

Worcester, MA (In Person)

$70,000 Salary, Full-Time

Posted 7 weeks ago (Updated 1 week ago) • Actively hiring

Expires 5/27/2026

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Job Description

We are seeking a detail oriented PC Refresh /Build Technician to support large scale device upgrade and replacement activities. The ideal candidate will handle imaging, deployment, data migration, and user support to ensure a smooth transition to updated hardware. Key Responsibilities
  • Perform end to end PC refresh tasks including imaging, data backup/restore, application setup, and user profile migration.
  • Coordinate deployment schedules with end users and provide onsite or remote technical assistance.
  • Document refresh progress, update asset management tools, and maintain accurate inventory records.
  • Troubleshoot hardware and software issues encountered during the refresh process and escalate when necessary.
  • Meet weekly deliverables and deployment targets to ensure project timelines are achieved Required Skills & Qualifications
  • Experience with Windows OS imaging using SCCM, including deployment and basic troubleshooting.
  • Strong customer service skills with the ability to work directly and effectively with end users.
  • Solid understanding of hardware components, device setup, configuration, and asset tracking systems.
  • Ability to work independently, manage workload efficiently, and meet deployment timelines.
  • Hands-on experience with Windows 11 setup, configuration, troubleshooting, and user migration activities.
  • Proficiency in Excel for generating hardware requirement reports, deployment progress reports, and completion summaries.
  • Good working knowledge of ServiceNow, including ticket updates, asset management, and workflow navigation. Preferred Qualifications (Nice to Have)
  • Experience with SCCM, Intune, or similar deployment tools.
  • Hands-on experience with large-scale PC refresh or enterprise hardware rollout initiatives.
Salary Range- $65,000-$75,000 a year #LI-SP3 #LI-VX1

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