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Deployment Technician
Job
Robert Half
Rochester, NY (In Person)
Full-Time
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Job Description
We are looking for a skilled Deployment Technician to join our team in Rochester, New York. This is a Contract-to-permanent position offering the opportunity to support end users while working on hardware upgrades and deployments. The ideal candidate will have a background in desktop support and experience with hardware configuration and system deployments.
Responsibilities:
- Provide comprehensive desktop support to end users, addressing technical issues and ensuring smooth operations.
- Perform upgrades to Windows 10 and 11, ensuring systems meet organizational standards.
- Manage PC lifecycle refresh activities, including hardware replacements and updates.
- Configure and deploy computer hardware and associated peripherals.
- Utilize Active Directory to manage user accounts, permissions, and access.
- Troubleshoot and resolve hardware and software issues efficiently.
- Document processes and maintain accurate records of deployments and updates.
- Collaborate with team members to ensure timely completion of technical projects.
- Offer guidance and training to end users on new systems and tools as needed.