Datacenter Hardware Technician

We are looking for Datacenter Hardware Technician for our client in

Richardson, TX Job Title:

Datacenter Hardware Technician Job Location:

Richardson, TX Job Type:

Contract Job Overview:

Responsible for supporting datacenter hardware operations including server decommissioning, hardware break/fix activities, NVMe/SSD installation, and rack-level infrastructure builds. The role involves troubleshooting hardware issues, maintaining asset accuracy, and supporting datacenter deployment and configuration tasks in a large-scale environment.

Requirement/Must Have:

Experience working in datacenter or infrastructure support environments. Strong knowledge of server hardware components and troubleshooting. Ability to diagnose hardware issues using logs and system tools. Experience handling storage devices such as NVMe/SSD. Ability to work with racks, servers, and physical infrastructure equipment. Strong attention to detail and documentation accuracy. Ability to follow technical instructions and manufacturer guidelines.

Experience:

Experience with server hardware break/fix support. Experience performing hardware installation and decommissioning tasks. Experience working with components such as HDD, SSD, DIMMs, PSUs, NICs, and fans. Experience in datacenter environments supporting rack and server builds. Experience with ticketing systems and incident tracking.

Responsibilities:

Prepare server nodes and chassis for decommissioning. Perform server hardware break/fix troubleshooting and resolution. Install NVMe/SSD devices into specified server nodes. Diagnose hardware faults including HDDs, DIMMs, PSUs, fans, and NICs. Review and manage ticket queues for hardware issues. Use BMC, SEL, and OS logs for hardware diagnostics. Perform network and power fault remediation including cable and component replacement. Follow parts request and RMA processes for hardware replacement. Maintain accurate ticket documentation including root cause and resolution details. Document hardware installation including serial numbers and asset tracking updates. Configure and troubleshoot Rack Distribution Units (RDUs). Support pod/MBU builds including rack assembly and switch installation. Unpack, install rails, and mount switches in server cabinets per specifications.

Should Have:

Experience with large-scale datacenter infrastructure operations. Knowledge of asset tracking systems and hardware lifecycle management. Strong problem-solving and analytical skills. Ability to work in fast-paced production environments. Strong communication and teamwork skills.

Skills:

Server hardware troubleshooting and repair. NVMe/SSD installation and configuration. Datacenter operations and rack management. Hardware diagnostics using logs and tools. Ticketing and documentation systems. Cable management and infrastructure setup. Asset tracking and RMA processes. Rack and server build support.

Qualification And Education:

High school diploma or equivalent required. Technical certification in IT or hardware support preferred.