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The Industrial Engineer/ Customer Support Engineering

Job

ICONMA, LLC

Troy, MI (In Person)

Full-Time

Posted 3 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/19/2026

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Job Description

The Industrial Engineer/ Customer Support Engineering#26-14680 $32.49-$34.05 per hour Troy, MI All On-site Job Description Our client, is a Bio Tech company, is looking for a Customer Support Engineering - 10 for their Troy, MI/Sparks, NV location.
Responsibilities:
The Industrial Engineer will analyze, design, and improve engineering systems and operational processes related to vehicle development, testing, and validation. The role applies industrial engineering principles, data analysis, and model-based methods to enhance efficiency, quality, reliability, and resource utilization across engineering operations. Analyze engineering workflows, testing processes, and system performance to identify efficiency improvements and reduce variability. Develop and evaluate analytical models and simulations using MATLAB/Simulink to support process optimization and system validation. Support model-based development and verification activities, including MIL, SIL, and HIL testing, to improve validation efficiency and reliability. Collect, analyze, and interpret test and diagnostic data to identify trends, root causes, and improvement opportunities. Coordinate and support test operations across laboratory, proving ground, and field environments, ensuring effective use of equipment and resources. Collaborate with cross functional engineering teams to translate analytical findings into process and system improvements. Develop standardized procedures, documentation, and reports to ensure consistency, traceability, and compliance with engineering standards. Conduct benchmarking and comparative analysis against internal targets and industry standards. Prepare technical reports and presentations for engineering stakeholders to support data driven decision making.
Requirements:
Bachelor's degree in Industrial Engineering, Mechanical Engineering, Automobile Engineering, or a related engineering discipline. Strong analytical, problem solving, and data analysis skills. Experience with engineering modeling, simulation, and data driven process improvement Minimum 3 years work experience
Premium Skill or Degree Required:
Yes ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.