Quality Engineer - Spring Manufacturing in White House, TN

DO NOT PROVIDE RELOCATION

The Quality Engineer will be primarily responsible for meeting quality requirements and goals as they relate to customer quality, problem resolution, documentation, and change approval. In addition, this individual will also provide leadership for continuous improvement team activities.

DESCRIPTION OF DUTIES AND RESPONSIBILITIES

• Lead all aspects of customer satisfaction. Monitor customer websites and review Customer specific requirements periodically. Keep customer complaint database up to date. Keep all documentation organized and up to date.
• Lead responses to customer complaint and concern activities, including internal notification of problem, containment, customer and supplier, verification of material for certified shipments, sorting, root cause investigation, corrective action implementation and communication with the customer. Act as the point contact for the customer and internally for all quality issues.
• Participate in new project launches. Complete all customer and supplier submissions. Ensure that all submissions are on time and accurate.
• Maintain a well-organized and clean work area applying 6S
• Identify all quality requirements to the suppliers in writing when the POs are placed. Prepare control plans and inspection plans for new projects. Review and revise control plans and inspection plans at least annually. Ensure that prototype orders and requirements are completed on time with quality parts and paperwork.
• Identify supplier related issues that affect customers or internal quality. As needed, assist the Materials department with supplier improvement projects.
• Support the production floor with problem solving, data analysis and investigations. Participate in prioritizing problems and working to implement solutions. Provide quality related training to the shop personnel. Make basic presentations to help new and current employees understand the role of SPC, Kaizen, QC, and other quality tools. Internal Audit team participation.
• Report to management any issues prior to missing an objective.
• Ensure quality requirements are met and improved upon for internal manufacturing processes.
• Lead internal meetings to drive corrective actions to various departments.
• Perform various internal quality and process audits to ensure conformance to

ISO 14001

requirements

• Perform various internal process audits to continually improve internal quality and production efficiencies
• Other duties as required

JOB SKILLS / COMPETENCIES

• : Bachelor's degree in mechanical or industrial 3-5 years of experience in a manufacturing engineering required environment.

Medical experience is highly preferred. QE leadership experience. Experience with lean manufacturing, project management, and ISO 14001procedures is preferred. Ability to think critically and creatively in high-stress situations. Must be able to work independently Ability to multi-task and prioritize work; excellent management. Time management skills required. Proficient problem solving and root cause analysis skill Demonstrate good judgment and decision making Preventative action experience with cost savings with the ability to analyze situations and present a analysis resolution(s). Excellent interpersonal skills. Intermediate knowledge of Excel. Manufacturing ERP Software- PLEX. Highly recommended