Senior CNC Controls Field Engineer (Siemens/Heidenhain)

Senior CNC Controls Field Engineer (Siemens/Heidenhain)

TARUS CNC

Sterling Heights, MI Job Details $32 - $42 an hour 3 hours ago Benefits Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Life insurance Qualifications Field service equipment repair Customer communication Engineering equipment malfunctions diagnostics On-site technical support Pneumatic machine repair Technical documentation Industrial electrical systems Heavy equipment hydraulic system troubleshooting Technical Proficiency Field engineering CNC machine maintenance Electrical fault repair Full Job Description Step into the role customers already expect you to play: the expert You've walked into plants where the toughest problems were waiting—and you walked out with a solution and a grateful customer. At TARUS, a builder of large CNC machines, we're looking for that same caliber of senior, independent professional to be our on-site authority from day one. You'll lead complex interventions, mentor the service team with hard-won knowledge, and act as a trusted technical advisor to our clients. What a week might look like On Monday, you're at a key account leading a planned maintenance review to keep a large-format machine at peak performance. Mid-week, you dive into advanced diagnostics on a Siemens 840D / SINUMERIK ONE or Heidenhain control, isolating an elusive electrical fault. By Friday, you've documented your findings, updated the team's knowledge base, and debriefed the customer with clear next steps—earning their confidence for the long term. Core responsibilities Own on-site troubleshooting for complex mechanical, electrical, and CNC control issues Lead customer service visits with minimal oversight and high autonomy Diagnose and repair CNC control platforms, specifically Siemens 840D / SINUMERIK ONE and Heidenhain Execute and evaluate preventative maintenance programs for strategic accounts Produce thorough service reports and contribute insights to our technical knowledge base Represent TARUS as a trusted, solutions-focused advisor Travel Up to 25% domestic travel with occasional international trips; overnight travel as needed based on customer location and workload. What you bring 5+ years of field service experience with CNC machines or precision industrial equipment Expert-level mechanical and electrical diagnostic capability Hands-on proficiency with CNC controls; Siemens 840D / SINUMERIK ONE or Heidenhain preferred Proven success working independently at customer sites Diagnostic experience with hydraulics and pneumatics Clear, professional communication and meticulous documentation skills Valid driver's license (Enhanced License a plus); legally authorized to work in the US without employer sponsorship Strong differentiators Background with TARUS machines or large-format 5-axis CNC Why TARUS Company-paid health and dental insurance for employee and family Vision insurance 401(k) with company match Generous paid time off Tuition reimbursement Flexible Spending Account Company-paid life insurance Proficiencies we value Pneumatics experience and troubleshooting Electrical troubleshooting and schematic reading Field service readiness Hydraulic systems and components