Field Production Service Technician

Field Production Service Technician A successful Field Production Service Technician at Datamax is able to incorporate exceptional customer service, mechanical skill, and basic electronics knowledge to care for Datamax's growing customer base. Field Production Service Technicians spend their days visiting Datamax customer sites to service, repair, and maintain print production equipment. In addition to assisting with the equipment needs of our customers, it is the responsibility of Datamax Field Production Service Technicians to effectively communicate with customers about technical and non-technical information regarding their equipment. We arm our Field Production Service Technicians with the necessary training (certifications), tools, and parts to be successful in the field. Job Requirements•

Technical:

Strong electromechanical and mechanical aptitude, basic electronics knowledge, and information technology (IT) networking knowledge is desired The ability to quickly and accurately diagnose mechanical, electrical, and IT problems A+ and/or Network+ Certification and knowledge of information technology networking is a great asset to this position Strong computer literacy Previous experience and/or Certifications with Canon, Lexmark, Konica Minolta, or Kyocera a plus Technical degree or equivalent is preferred Job Requirements•

Personal:

Strong interpersonal skills to communicate effectively with customers Exceptional customer service skills Professional appearance, demeanor, and attitude Strong organizational and time management skills Cost conscientious Problem solves in challenging situations to achieve a positive result Ability to work under time constraints and in high-pressure situations Reliable transportation and a valid Arkansas driver s license are required Clean driving record Self-disciplined, mature, honest, professional, and courteousness

Job Snap Shot:

Location:

Little Rock, AR Other Pay:

Hourly Pay, Medical/Vision, Dental, 401k...

Employment Type:

Full-Time Job Type:

Installation•Maintain•Repair, Skilled Labor•

Trades, Customer Service Education:

High School Experience:

Preferred Manages Others:

No Benefits:

Major Medical / Vision, and Dental Insurance 401(k) with Profit Sharing and Matching Paid Vacation, Sick, and Holiday Time Off Beautiful and Professional Work Environment Life and AD&D Insurance Expense Reimbursement Datamax Arkansas is proud to be an Equal Opportunity Employer . Please include salary history when submitting resume.