Quality Resident Liaison / Automotive Representative

Quality Resident Liaison / Automotive Representative Wentzville, MO Job Details Part-time $22 - $24 an hour 1 day ago Qualifications Quality control corrective actions Project reporting Customer relationship building

IATF 16949

2016 Engineering Competitive analysis Process improvement Mid-level Client relationship development Technical support Business development Team management Receiving shipments Quality assurance within automotive industry Quality audits Root cause analysis Prototypes Communication skills Stakeholder relationship building Automotive parts and accessories knowledge Full Job Description TRIGO Quality Solution is looking for a Part-time Quality Resident Engineer who is in Wentzville, MO. 10 hours per week Overall Purpose The Quality Resident Engineer serves as the customer's on-site representative, ensuring satisfaction through technical support, issue resolution, and open communication between Intervention Site and the customer. Build strong relationships, address production problems promptly, suggest improvements, and provide regular updates on claims to maintain trust and credibility. May Report to Resident Engineering Director and Resident Engineer Manager Responsibilities Client Relationship & Business development Build strong, professional relationships with customers at the plant level. Act as the customer's representative, addressing production issues and building credibility through commitments. Maintain open communication between Intervention Site and the contracted customer. Provide regular updates on claim status and seek customer feedback. Monitor competitor activities and report to the TRIGO Resident Engineering Manager. Represent the contracted partner's interests and participate in customer meetings as needed. Operations Coordinate on-site repairs/sorting with client approval. Analyze and resolve Site issues, informing plants for corrective action. Regularly audit customer product handling. Support prototypes, pre-serial builds, trials, launches, and engineering changes. Organization & M anagement Report on a regular basis (defined by the supervisor) to the dedicated contracted partner's team or contact partner. Technical Ensure customer satisfaction through technical support and quality issue resolution. Stay updated on technical, quality, and business topics through regular training and meetings. Address customer technical requirements and provide support. Suggest improvements to both Intervention Site and contracted customer. Other Any other duties as assigned Knowledge, skills, abilities Hard skills Values & attitudes Working familiarity of Intervention Site quality systems, including

TS-16949

requirements Problem-solving ability Regular and predictable attendance Ability to be/work on call as needed Build strong interpersonal relationships. Handle pressure and ambiguity effectively. Take on new challenges and responsibilities. Self-motivated and proactive. Demonstrate integrity and represent the company well. Build long-term, mutually beneficial client relationships. Honest, committed, and trustworthy. Strong communication, problem-solving, and customer relationship skills. Work experience Overall recommendations Â

• Excellent Communication Skills, Both Written and Verbal Â
• Strong in process and process controls Â
• Identify and implements Standardized Work Â
• Strong background in Root Cause Analysis and Corrective Action reporting Â
• Experience in Read Across function Â
• Process and Product audits experience Â
• Shipping and Receiving knowledge Â
• Strong personality able to give direction and lead teams Â
• Sequencing and of automotive parts (preferred) Â
• Tier 1 experience (preferred) Education background

Preferred:

Engineering degree or equivalent relevant experience