RCAR Test Technician

POSITION SUMMARY

Vertiv is seeking a Senior Engineering Technician - Root Cause Analysis (RCAR Lab) in Delaware, Ohio to support advanced failure analysis and investigative activities on returned components and systems. This role bridges the gap between a traditional test technician and a failure analysis engineer, combining hands-on lab execution with analytical problem-solving and technical reporting. This position plays a critical role in supporting Vertiv's Root Cause Analysis (RCAR) program by executing complex test procedures, troubleshooting electrical, mechanical and thermal systems, and contributing to data-driven failure investigations. The ideal candidate will demonstrate strong technical aptitude, ownership, and curiosity, with the ability to grow into a more advanced engineering-level analysis role over time.

RESPONSIBILITIES

Perform detailed failure analysis and root cause investigations on returned components and systems to identify failure modes and contributing factors Execute and refine laboratory test procedures, methods of procedure (MOPs), and validation testing to generate accurate, repeatable, and traceable data Troubleshoot electrical, mechanical, thermal, and electro-mechanical assemblies using schematics, drawings, instrumentation, and system knowledge Collect, analyze, and document failure data to support RCAR conclusions and technical reporting Partner closely with engineering to evaluate failure hypotheses using structured methodologies (5-Why, Fishbone, FMEA, etc.) Support development of technical reports and contribute to customer-facing RCAR deliverables Operate and maintain advanced lab equipment and test systems (oscilloscopes, data acquisition systems, power quality analyzers, etc.) Support advanced analysis techniques such as X-ray, FTIR, SEM, or coordinate with internal/external labs as needed Own day-to-day lab operations including equipment readiness, calibration tracking, organization, and 5S activities Manage multiple concurrent investigations, ensuring timelines, priorities, and deliverables are met Interface with cross-functional teams including engineering, field service, quality, product, and suppliers Support continuous improvement of lab processes, test methods, and investigation efficiency Participate in product training and develop deeper system-level understanding of Vertiv technologies Contribute to building RCAR capability, documentation standards, and knowledge sharing across the team

QUALIFICATIONS

Minimum Requirements 5+ years of experience in testing, troubleshooting, or technical analysis roles Strong hands-on experience with electrical and/or mechanical systems Demonstrated ability to troubleshoot complex systems and interpret schematics and technical documentation Experience using laboratory instrumentation (oscilloscopes, data loggers, power analyzers, etc.) Strong analytical and problem-solving skills with attention to detail Effective written and verbal communication skills Preferred Qualifications Experience in failure analysis, root cause analysis, or investigative engineering environments Background in UPS systems, power distribution, thermal systems, or similar industries Familiarity with structured problem-solving methodologies (8D, FMEA, Six Sigma, Kepner-Tregoe) Experience supporting or contributing to technical reports or customer deliverables Exposure to advanced analysis methods (SEM, X-ray, materials analysis, etc.) Associate or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field (or equivalent experience) Key Attributes for Success Strong ownership mindset and ability to operate with minimal supervision Curiosity and drive to understand not just what failed , but why Ability to bridge hands-on testing with analytical thinking Comfortable operating in a fast-paced, investigative environment Desire to grow into a more advanced engineering / failure analysis role

EDUCATION AND CERTIFICATIONS

Bachelor's degree in relevant Electrical or Mechanical Engineering (BSEE) field is a plus.

PHYSICAL REQUIREMENTS

Must be able to conduct a single person 35-pound physical lift.

TRAVEL TIME REQUIRED 10

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