Technical Development Engineer

Technical Development Engineer Hanwha Azdel Inc - 3.3 Warren, MI Job Details Full-time $80,000 - $90,000 a year 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Teamwork Microsoft Excel Chemical Engineering Bachelor's degree Manufacturing Customer complaint resolution

Full Job Description General Job Description:

The Technical Development Engineer (TDE) is a member of the Commercial team and reports directly to the Sales Manager - Molded Product. The TDE's primary role is support of the commercial and quality organizations by providing on-site customer support, diagnostics, and processing solutions.

Core Duties/Responsibilities:

Primary tasks include, but are not limited to: Work with cross-functional teams (internal & at customer) to troubleshoot customer process issues and lead issue resolution efforts at the customer location in accordance with Hanwha Azdel's recommended processing guidelines Identify and report on competing product activities at customers Duplicate customer processes at Hanwha Azdel's laboratories in order to facilitate validation of new product developments, launch support, and quality issues Lead productivity improvement projects and other technical development efforts at strategic customer sites Use of DMAIC and DFSS analytical tools and problem solving skills such as GR&R, DOE and mistake proofing to resolve technical processing issues Develop and maintain Hanwha Azdel troubleshooting guidelines and lessons learned database Act as technical focal point at customer and Tier 1 representing product and company Address customer problems that are related to materials Coordinates technical support from cross-functional team for analyzing samples & technical meetings as required for successful commercialization or quality resolution. Communicates customer feedback on products (including quality issues) to cross-functional team including engineering, Q.C., Account Managers, etc. Works with the Quality organization to identify and resolve quality issues Writes Technical Reports and Visit reports

Travel Required:

60-70% (approximately) Bachelor's degree in Mechanical or Chemical Engineering; Other disciplines may be considered depending upon experience 3+ years' work experience in a similar role (application, processing, quality, or manufacturing engineering) Strong communication and interpersonal skills, open to listening and sharing experiences Strong comprehension and utilization of MS Excel, PowerPoint, Word, & Outlook Strong interpersonal and team skills A demonstrated ability to effectively make decisions; Problem solving / analytical skills required Candidate must be a highly motivated, self-starter with effective communication skills, both oral and written Ability to analyze problems quickly and summarize effectively

Skills, Abilities & Attitudes:

Collaborative demeanor Communicative Customer focus Drives results Instills trust and exemplifies integrity

Preferred Qualifications:

OEM or Tier 1 experience Bachelor's degree in an engineering or technology field Experience with ISO quality systems, practices and procedures Experience in using data acquisition systems, data analysis, and reporting tools 3+ years' experience in thermoforming / compression molding. Six-Sigma certification

Pay:

$80,000.00 - $90,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Tuition reimbursement Vision insurance

Work Location:

In person