Robotics Implementation Lead

Robotics Implementation Lead Position Summary The Robotics Implementation Lead oversees the floor mapping, deployment, optimization, and operational success of robotic cleaning solutions across customer sites. This role manages end‑to‑end implementation activities, provides direct leadership to support staff, ensures technical accuracy, and drives continuous improvement throughout the deployment lifecycle. Working closely with the Director of Robotics Implementation, this position collaborates with field operations, engineering teams, and customer stakeholders to ensure robots are configured, deployed, and maintained to the highest standards. Remote opportunity anywhere in the US with 60% travel. D uties and Responsibilities Lead remote and in-person training for field teams using train-the-trainer methodology. Lead initial robot deployments including mapping, performance optimization, and validation. Provide on-site support during deployments and early-stage operations. Serve as the Robotics Subject Matter Expert (SME), offering expertise across deployment, operation, and troubleshooting Monitor robot performance and report observations promptly. Document metrics and support preparation of recap reports for leadership. Troubleshoot technical or operational issues. Work closely with the Robotics Implementation Director to share field insights and ensure any technical issues or anomalies are address promptly Support cross-functionally with additional robot testing when coverage gaps arise, ensuring continuous support and oversight of robotic operations Support with robot demos at customer sites as needed based on the business need Communicate clearly with stakeholders and provide deployment updates. Experience Requirements Must be Fluent in Spanish with experience leading and training multilingual teams Hands-on experience with robotic technology Experience with floor/building mapping Ability to travel Nationwide up to 60%+ of the time Strong observational and analytical skills Excellent communication skills Detail-oriented and proactive Ability to work independently and collaboratively Ability to travel Nationwide up to 60% Education Associate or bachelor's Degree in a related field