Job Description
Health Care Facilities Office Surveyor - Independent (20014758) ( 260003QJ )
Organization :
Health Agency Contact Name and Information :
Kristi W. will contact individuals selected for an interview. Unposting Date :
Jun 5, 2026, 3:59:00 AM Work Location :
Health Department Building 246 North High Street 1st Floor Columbus 43215 Primary Location :
United States of America-OHIO-Franklin County Compensation :
$34.96 Schedule :
Full-time Work Hours :
Monday-Friday (8am-5pm) Classified Indicator :
Classified Union :
1199 Primary Job Skill :
Public Health Technical Skills :
Inspection Principles, Interviewing, Regulatory Compliance, Investigation, Medical Terminology Professional Skills :
Attention to Detail, Building Trust, Listening, Written Communication, Confidentiality Agency Overview Health Care Facilities Office Surveyor - Independent About Us:
Our mission at the Ohio Department of Health (ODH) is "advancing the health and well-being of all Ohioans". Our agency is committed to building a modern, vibrant public health system that creates the conditions where all Ohioans flourish. Job Duties What You'll Do:
The Bureau of Survey and Certification (BOSC ) is responsible for conducting survey inspections to ensure health care providers and clinical laboratories are compliant with state and federal requirements. BOSC is looking to fill a Health Care Facilities Office Surveyor - Independent. Using core knowledge of assigned discipline, you will investigate and analyze complaints/incidents of unsatisfactory services rendered by health care providers and suppliers (e.g., resident abuse and neglect, misappropriation of funds, violation of rights) and determine the severity and urgency of the situation. Additional duties include:
Collects and classifies information to obtain clear, accurate and concise personal demographics from the complainant (e.g., patient name, facility, allegation, dates and time of the occurrence, staff involved). Reviews, assesses, and analyzes initial allegation and establishes fact pattern (e.g., utilizes investigative techniques to determine and ensure compliance with state and federal laws addressing patient rights, neglect and abuse, and care and services of the patient, other patient related services). Maintains confidentiality requirements (e.g., HIPAA) in dealing with complaint/incident information. Operates a personal computer (PC) to retrieve & enter information into federal and state complaint/incident tracking systems. Prepares a comprehensive written report of allegations summarizing complaint/incident. Prioritizes and forwards completed complaint/incident intake information to the appropriate location for continued processing. Utilizes office equipment (e.g., computer e-mail, fax, copier, scanner) to distribute documentation of the complaint/incident as necessary. Researches regulations and regulatory issues. Provides input to supervisor regarding procedures involving complaint unit processes. Prepares and delivers speeches to consumer & provider organizations Attends surveys as observer in order to maintain familiarity with survey process when assigned. Responds to inquiries from the public, complainant and/or facility representatives as to the status of complaints/incident. May be assigned on a temporary basis to perform field surveyor assignments. Qualifications Certification, licensure, or registration commensurate with assigned discipline (i.e., registered nurse, or licensed dietician, or licensed social worker, or registered environmental health specialist, or l icensed nursing home administrator, or licensed pharmacist, or l icensed physical/occupational/speech therapist ) AND 1 2 mos. exp. as Health Care Facilities Field Surveyor - Entry, 61581 AND Successful completion of federal Surveyor Minimum Qualifications Test (SMQT) AND Able to provide own transportation. OR Certification, licensure, or registration commensurate with assigned discipline (i.e., registered nurse, or licensed dietician, or licensed social worker, or registered environmental health specialist, or licensed nursing home administrator, or licensed pharmacist, or licensed physical/occupational/speech therapist) AND 12 mos. exp. conducting inspections of LTC providers/suppliers &/or ACC providers AND Successful completion of federal Surveyor Minimum Qualifications Test (SMQT) AND Able to provide own transportation. Note:
The job posting & official position description on file with the Ohio Department of Health (ODH) will reflect, in the minimum acceptable characteristics, the required licensure, certification, registration, or other professional credential & specialized body of knowledge necessary to perform the assigned duties of the position. Applications of those who meet the minimum qualifications will be further evaluated against the following criteria: Bachelors or advanced degree in assigned discipline Experience conducting health care facility surveys (e.g., nursing home, ICF/IID, residential care facility, hospital, hospice, HHA, life safety code, or clinical laboratory (CLIA)) Experience working with healthcare complaints (e.g., gathering information, responding to customers) Experience working with computer software (e.g., Word, Excel, ASPEN) Experience and/or education in technical report writing Experience working in a nursing home, assisted living, or ICF/IID as a licensed health care professional Experience working in critical care, hospital, urgent care or emergency department as a licensed health care professional Experience in providing training and orientation to new employees or cross training to established employees Experience working in a fast-paced, high-volume environment All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, and active work record. Training and development required to remain in the classification after employment: Renewal of licensure/certification/registration pertinent to assigned discipline as mandated by Ohio Revised Code. Unusual working conditions:
May require travel, including some overnight stays. Job Skills :
Regulatory Compliance Technical:
Interviewing, Investigation, Inspection Principles, Medical Terminology, Regulatory Compliance Professional:
Attention to Detail, Building Trust, Confidentiality, Written Communication, Listening Educational Transcript Requirements :
Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration. Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree. Supplemental Information ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.
Unless required by legislation, the selected candidate will begin at Pay Grade 13, Step 1 of the union (1199) Pay Range Schedule ($34.96 per hour) with an opportunity for pay increase after six months ($36.65) of satisfactory performance and then a yearly raise thereafter . APPLICATION PROCEDURES
All applicants must submit a completed Ohio Civil Service Application using the TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed. STATUS OF POSTED POSITION
You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details. BACKGROUND CHECK NOTICE
The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. All final applicants tentatively selected for this class will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.
