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Survey Specialist Associate

Job

HERC

Ann Arbor, MI (In Person)

Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 7/15/2026

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Job Description

A cover letter is required for consideration for this position. The cover letter should specifically address why you are interested in this position, describe specific skills and experiences in your history, and directly relate them to the responsibilities of, and qualification for, this position. In order for the Career Portal system to accept your cover letter, include it as the first page of your resume document. The following is a job posting for a Survey Specialist Associate position at the University of Michigan, Survey Research Center (SRC). For over 75 years, the Survey Research Center at the Institute for Social Research (ISR) has been a national and international leader in interdisciplinary social science research involving the collection and analysis of data from scientific sample surveys. Survey Research Operations (SRO) is the operations branch of the SRC. More information about our organization can be found here: https://src.isr.umich.edu/services/survey-research-operations/ SRO provides a wide range of services in the areas of survey and statistical design, data collection and processing, and data analysis. This position is part of the SRO Project Design and Management Group (PDMG). PDMG is primarily responsible for management of data collection projects, which includes working with research investigators and other clients to define project and sample design, coordinating all aspects of preproduction and production within SRO, providing regular progress and cost reports, and documenting all procedures. Assist project manager with all phases of survey project preparation and implementation, including pre-production, production management, project deliverables, and documentation; assist with preparing project work plans and schedules in consultation with project manager, study staffs, and project team members. May be responsible for management, performance, and completion of a small project or phases of a larger project. Assist in the implementation of data collection services, including mailings, ordering of supplies, and specialized tracking. Assist with basic analysis of data. Assist in the development of training materials; assist with training sessions. Receive and log respondent and interviewer materials; prepare survey questionnaires and other instruments for processing including consistency checking; edit and code responses. Assist with recruiting contingent staff; functional supervision of contingent staff completing surveys and other instruments; ensure protocols are being consistently followed by staff through review and monitoring of work products; implement quality control procedures; participate in problem identification and resolution during data collection and processing period. Assist in questionnaire development, including formatting, testing survey instruments and summarizing testing protocols and results; conduct pretest and pilot interviews; assist in preparation of specifications for development of technical systems; document all phases of the data collection process. Bachelor's degree and/or equivalent combination of education and experience. One or more years of progressively responsible experience in survey research, project management, or other related area. Demonstrated competence in MS Office software and Google Workspace tools. Excellent communication and organizational skills; ability to compose basic instructions, memos, and revise documents and manuals using word processing software. Advanced skills in document formatting. Demonstrated use of critical thinking skills in problem solving. Experience with computer-assisted interviewing (CAI) software. Experience testing technical systems. Experience manipulating small data sets for simple file creation and presentation in tables. Experience using statistical techniques and/or software (e.g., SAS, SPSS, STATA, R, Excel, etc.) Monday-Friday, days. This position may require occasional overnight travel and weekends to meet project needs. Salary will be dependent upon qualifications and experience of selected candidate. The Institute for Social Research (ISR) at the University of Michigan seeks to create a community of respect and authentic collaboration by recruiting and retaining individuals that represent a variety of voices as a reflection of our commitment to serve the people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning. The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act Institute for Social Research Job openings are posted for a minimum of fourteen (14) calendar days. This opening may be removed from posting boards and filled any time after the minimum posting period has ended. The University of Michigan is an equal employment opportunity employer.