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Job Description
This home-based, full-time, permanent Medical Test Site Surveyor position is located within the Office of Health Systems Oversight in the Health Services Quality Assurance Division. Work may be performed remotely, from home, from the closest DOH facility, or an alternate location. Travel and field work is expected throughout multiple geographic areas in Washington State but primarily within the Western Washington region, specifically in the King, Pierce, and Thurston counties and will comprise approximately 35% of work time. The salary range listed reflects the 2% general wage increase scheduled to take effect July 1, 2026. The Opportunity As a vital member of the Medical Test Site Inspection & Investigation team, you'll serve as an agency expert in health care facility inspections and complaint investigations of state licensed and federally (CLIA) certified medical testing facilities recognized by the Centers for Medicare and Medicaid Services (CMS). Through timely, comprehensive, consistent, and fair inspections and investigations the Office of Health Systems Oversight (OHSO) supports the department's mission to protect the public. Join our team as a Medical Test Site Surveyor , where you will play a key role in contributing to safe care for Washingtonians by providing oversight of state licensed and federally regulated clinical and behavioral health entities across Washington. Make a difference while applying professional judgement, skills, and technical knowledge — apply today to help us ensure the communities we oversee have access to good health care and safe medical testing facilities!
Key Responsibilities Include:
Planning and Preparation Developing an overall approach and creating an inspection or investigation plan by gathering information on past inspections, complaints, current laws, rules and regulations, team member/co-worker input for planning and organizing inspection and investigation processes. If assigned a complaint investigation, reviewing complaint documentation and allegations to determine if a possible violation of state or federal rules/regulations is within the jurisdiction of the regulated medical test site. If assigned a validation survey, reviewing findings of accrediting organizations, performing an on-site inspection, determining if the accrediting organizations requirements are equivalent to the MTS program rules and are enforced. Field Inspections, Investigations, and Compliance Evaluation Conducting on-site and off-site inspections and investigations primarily within the Western Washington region, specifically in the King, Pierce, and Thurston counties, to determine compliance with state licensing and federal CLIA certification standards for medical test sites. Observing, reviewing, and evaluating the medical test site's proficiency testing records, laboratory supervision and oversight, laboratory staff qualifications, laboratory staff training and competency assessment, testing records, quality assurance policies and effectiveness, quality control records, equipment maintenance records, and procedures during inspections and investigations to ensure health and safety standards are in compliance with laws, rules, and regulations. Interviewing laboratory directors, and/or designated representatives, concerning laboratory practices, procedures, quality plan, and clinical test results. Reporting and Enforcement Identifying findings during inspections and investigations using laws, rules, regulations and guidelines, environmental health and safety standards, standards of care, industry guidelines, and policies and procedures to compile and prepare necessary documentation of deficiencies or violations in support of proposed corrective or legal action. Creating written reports and giving verbal explanations of inspection or investigation findings. Relaying inspection and investigation findings in easy-to-understand terms relative to the experience of the individuals at the summation meetings. Making conclusions and preparing comprehensive reports to determine regulatory compliance for state licensure of medical test sites utilizing computer programs within performance measure timelines. Receive, evaluate, and approve proposed plan of correction reports and evidence of correction documentation from the facility. Additional Day to Day Responsibilities Provide education and technical assistance on compliance with state and federal CLIA regulations at the assigned medical test site facilities. Provide expert-level support and guidance for other Medical Test Site Surveyors and for general inquiries by customers or interested parties. As the Medical Test Site Surveyor , you'll w ork alongside dedicated teammates, providing support and guidance to other staff members, partners, and customers. Join a team committed to ensuring health care facilities and medical testing sites meet state and federal laws, rules, and regulations! Required Qualifications There are multiple pathways to qualify for this position. You must meet one of the options provided and any additional criteria listed. Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile. Option 1: Eight (8) or more years of clinical laboratory experience in high complexity testing in settings such as: hospital laboratory, clinical laboratory, or industrial medical laboratory, which includes two (2) years of supervisory, consultative, or surveying experience. (Clinical laboratory experience includes: Immunohematology (Transfusion Services), Chemistry, Hematology, Microbiology, Diagnostic Immunology, and/or Cytogenetics). Option 2: A bachelor's degree in laboratory science, biology, microbiology, chemistry, medical technology, or a closely related field; AND six (6) years of clinical laboratory experience which includes two (2) years of supervisory experience in a high complexity laboratory setting. (Clinical laboratory experience includes: Immunohematology (Transfusion Services), Chemistry, Hematology, Microbiology, Diagnostic Immunology, and/or Cytogenetics.) Option 3: A master's degree in laboratory science, biology, microbiology, chemistry, medical technology, or a closely related field; AND four (4) years of clinical laboratory experience, which includes two (2) years of supervisory experience in a high complexity laboratory setting. (Clinical laboratory experience includes: Immunohematology (Transfusion Services), Chemistry, Hematology, Microbiology, Diagnostic Immunology, and/or Cytogenetics.) Additional Required Knowledge, Skills, Abilities, and Experience National certification as a Medical Technologist (MT), Clinical Laboratory Scientist (CLS) or a Medical Laboratory Scientist (MLS) with American Society of Clinical Pathologists (ASCP), National Certification Agency for Medical Laboratory Personnel (NCA), American Medical Technologists (AMT), or equivalent nationally recognized certification agency. Including laboratory experience evaluating principles, practices, techniques and procedures of clinical laboratory work in laboratory specialties such as Immunohematology (Transfusion Services), Chemistry, Hematology, Microbiology, Diagnostic Immunology, and/or Cytogenetics according to state and federal CLIA certification laws, rules, and regulations. After a conditional offer of employment, a criminal history background check will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. The duties of this position may require the incumbent to complete an identity verification/validation process to gain authorized access to a Center for Medicare & Medicaid Services system to perform the essential functions of the position. This verification/validation process may require the incumbent to provide government-issued identification, current photo/image, and social security number, and credit report. Preferred Qualifications While these aren't required, having them can help you stand out as a candidate. One (1) year experience as an intern in a clinical medical technology program. Three (3) or more years of supervisory experience. Experience working with and interpreting medical test site state laws, rules, and regulations. Experience in a regulatory, survey, inspection, investigation, or accreditation environment. Employee Benefits We offer a solid benefits package that supports you and your family's health, financial security, and work-life balance. You'll have access to comprehensive medical, dental, and vision coverage, life and long-term disability insurance, flexible spending and health savings accounts, and retirement plans that help you plan for tomorrow while you're living today. Paid holidays, vacation and sick leave help you recharge, and additional programs like dependent care assistance and professional development opportunities add value beyond basic coverage. Join us and enjoy benefits designed to care for you as much as you care about public health. Learn more about DOH benefits and see how we support your life at work and beyond by visiting Work@Health . Health Systems Quality Assurance (HSQA ) 's top priority is to protect and improve the health of people in Washington State. We do this by helping to prevent injuries, develop health systems and improve patient safety. We work closely with communities and local health partners to build strong health systems and prevention programs. This helps ensure that everyone has access to good healthcare and emergency medical services. About the Washington State Department of Health We're nearly 2,000 professionals across Washington working together to protect and improve community health. Guided by our values of Equity, Innovation, and Engagement, we address health disparities, respond to emerging challenges, and strengthen systems that support resilience. At DOH, we help reduce barriers, collaborate with diverse communities, and champion equitable health outcomes. We're passionate people who are driven to make a difference in public health. Explore more about the Department of Health, our programs, and our impact by visiting our website .
Working Conditions:
The following describes the working conditions of this position, with or without reasonable accommodation.
Work Setting and Travel Requirements:
The official duty station for this position is home-based. This position works primarily in the Western Washington region, specifically in the King, Pierce, and Thurston counties within Washington state, and may be required to perform duties at other regions throughout Washington. Duties require regular travel to perform on-site inspections and investigations of facilities. W hen not traveling for work, the incumbent may work from home, from a DOH facility, or work remotely from an alternative location. When driving for state business, the employee must be able to legally operate a state or privately-owned vehicle; OR provide alternate transportation while on state business. When traveling for work, the position may require traveling alone or with another employee for multiple days and nights in or out of state. Exposure to hazards may include, but is not limited to, those found in mobile, home, DOH office, or laboratory environments. Duties may require moving objects weighing up to 30 lbs., including but not limited to: equipment and supplies for conducting onsite investigations and paper case files.
Schedule:
This position has a work schedule of 40 hours per week; however, the position may be expected to work longer hours to complete projects or meet business demands and deadlines, and/or work on holidays and weekends. An alternative or flexible work schedule may be considered at the incumbent's request, subject to supervisory approval.
Tools & Equipment:
This position uses standard office furniture and equipment, such as a desk, office chair, cell phone, computer, monitor(s), keyboard, and mouse; and when in the office, the position may also require the use of a printer, phone, fax machine, and/or copy machine.
Customer Interactions:
The position frequently requires engaging with customers in a variety of settings, including with facilities, patients, or complainants, agency staff, other state agencies, federal government, external partners, and statewide professional associations.
Other:
This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative. The DOH campus is a smoke-free, drug-free, alcohol-free, scent-neutral environment. This position may be required to conduct and/or participate in public health emergency preparedness and response activities.
APPLICATION DIRECTIONS
: We're committed to a fair and equitable hiring process. Only materials submitted through the official application will be considered. Emailed resumes or documents won't be accepted or shared with the hiring manager. Click "Apply" to complete your application. Attach your resume, cover letter, and DD-214 (if applicable). List at least three professional references, directly in your Applicant Profile or as a separate attachment, including a supervisor, a peer, and someone you've supervised or led (if applicable).
DO NOT INCLUDE
private details like your SSN or birth year, personal photos, transcripts, certifications, diplomas, projects, portfolios, or letters of recommendation.
Veterans Preference :
Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year
Equity, Diversity, and Inclusion :
We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve. DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran's status, military status, genetic information, sexual orientation, gender expression, or gender identity.
Questions and Accommodations:
If you have questions, need assistance with the application process, require an accommodation, or would like to request this posting in an alternative format, please contact Kristina Cox at employment@doh.wa.gov and reference DOH8931.
Technical Support :
Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.
SUBSCRIBE
to DOH Job Alerts This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days. Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration. Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.
