Depot Technician

Depot Technician EF Johnson Technologies Inc. Irving, TX Job Details Full-time 1 day ago Qualifications Computer literacy Equipment malfunction troubleshooting Customer inquiry handling High school diploma or GED Electrical experience Full Job Description

PRIMARY PURPOSE

To test, align, and repair electronic assemblies in an efficient and timely manner to meet company requirements. To diagnose more complex electrical and mechanical problems.

ESSENTIAL FUNCTIONS

Tests and/or aligns system infrastructure and electronic subscriber units/assemblies/accessories to meet shop requirements. Diagnoses complex problems referred from customers/dealers. Performs necessary repairs. Performs electrical and mechanical testing of electronic assemblies including the proper use of such equipment as signal generators, spectrum analyzers, counters, and associated equipment to produce a finished product that meets company quality standards. Demonstrates the willingness and ability to train other team members on specific radio or infrastructure products. Demonstrates capability/versatility to test/analyze/repair 75% of product line efficiently. Makes daily check of equipment to ensure it is in proper working order and in calibration. Sets up and performs standard adjustments of test equipment on occasion. Performs minor maintenance of equipment. Log daily activity, using the Glovia system, to include what problems were found in product, what repairs were made, and how much time was spent working on the product. Observes established safe working and housekeeping procedures. Promptly corrects and/or notifies supervisor of hazardous situations. Demonstrates a cooperative attitude and works effectively with others. Exhibits dependability and complies with attendance requirements. Communicate in a professional manner with customers as needed to establish basis for repair. Answer customer questions as needed. Communicates suggestions for improvements of products/processes that would enhance the effectiveness/performance of the products. Exhibits desirable and appropriate professional behavior including leadership, sense of urgency, independent judgment, teamwork, ability to get along with others, creative thinking and personal integrity to provide for a cohesive, productive unit dedicated to the achievement of corporate goals. Writes/keeps documentation on troubleshooting processes. Provides design team and/or engineering with repeated problems/issues and provides suggestions for corrective action. Performs special projects as directed by department manager. Interfaces daily with staff members, departmental and non-departmental co-workers and managers, including Manufacturing, Customer Service, Shipping and Design Engineering. Communicates with suppliers, contractors and other vendors, as required. Agrees to abide by the established Approval Matrix. High school diploma or equivalent required. Excel, Word Processing and other office programs Knowledge of EF Johnson system configuration; including LTR, Multi-Net, etc. Minimum of three years of experience as a Technician or equivalent in troubleshooting electronic equipment. Computer experience desirable. EFJohnson Technologies is an Equal Opportunity/AFFIRMATIVE ACTION Employer who values diversity in the workplace. It is the policy of this company to provide equal opportunity with regard to all terms and conditions of employment. The company complies with federal and state laws prohibiting discrimination on the basis of sex, race, color, religion, creed, national origin, disability, veteran status, age, sexual orientation, gender identity, or any other protected characteristic.