Quality Engineer

Description The Customer Quality Engineer serves as the primary liaison between the company and its customers regarding quality-related matters. This role is responsible for managing customer quality issues, leading root cause investigations, coordinating corrective actions, and ensuring timely and effective communication with customers. The Customer Quality Engineer works closely with internal teams including manufacturing, engineering, supply chain, and program management to ensure customer requirements are met and quality performance is continuously improved. This position plays a key role in protecting customer relationships while driving corrective and preventive actions across the organization. Skills Quality engineering, corrective action plans, Quality assurance, Root cause analysis, Supplier quality, Capa, Quality control, Quality management, As9100, Inspection, Quality management system Top Skills Details Quality engineering,corrective action plans

Additional Skills & Qualifications Qualifications:

Bachelor's degree required; Engineering degree (preferred - Mechanical, Industrial, Manufacturing, or related field). Minimum 8 years of experience managing customer relationships or customer quality within a manufacturing environment. Experience handling customer complaints, corrective actions, and quality issue resolution. Experience working with structured problem-solving tools and quality methodologies.

Preferred Qualifications:

Certification in quality systems (CQE, CQA, ASQ, or equivalent). Experience with ITAR, NADCAP, and Defense Federal Acquisition Regulations (DFARS). Lean Six Sigma Green Belt or Black Belt certification. Experience working with CM/EMS environments for aerospace/defense customers. Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Santa Ana, CA. Pay and Benefits The pay range for this position is $50.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Santa Ana,CA.

Application Deadline This position is anticipated to close on Jun 4, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.