NPI Quality Engineer IV

NPI Quality Engineer IV Jabil 4.4 ( ) Florence, KY Why you should apply for a job to

Jabil :

4.4/5 in overall job satisfaction 4.8/5 in supportive management 88% say women are treated fairly and equally to men 94% would recommend this company to other women 75% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews #

J2445402

Position summary customers-spanning server and rack integration, and data‑center -where quality, speed, and traceability are essential. Role summary We are seeking an experienced Quality Engineer IV to serve as the senior quality leader supporting advanced manufacturing of servers and Racks. This role ensures that all products, processes, and systems meet customer, regulatory, and internal quality standards throughout the full product lifecycle-from New Product Introduction (NPI) through volume production and sustaining. You will lead problem-solving activities, establish robust quality controls, drive continuous improvement, and partner with external and internal cross‑functional teams (Process Engineering, Test Engineering, Manufacturing) to ensure high levels of quality, safety, and performance for server assemblies and full rack systems. This role requires strong analytical capability, hands‑on engagement on the production floor, and expertise in quality tools, validation, and risk mitigation. A senior individual contributor role that applies advanced technical judgment to drive quality strategy across NPI through sustaining, leading systemic improvements in manufacturing processes, and influencing engineering, supplier, and customer decisions across the full value stream. This role delivers measurable gains in yield, compliance, and product quality in a fast‑paced, high‑constraint environment. What you will do

Customer Requirements Review:

Own customer requirement traceability and risk mitigation across the full product lifecycle ensuring compliance with all the requirements that include but may not be limited to, BOM review, Specifications (Cosmetic, Technical Etc.), and Incoming Quality Criteria(s).

QMS leadership:

Maintain and improve

ISO 9001

2015 processes, work instructions, and records for the cloud product line; Support internal audits and readiness for external/customer audits. NPI →

Ramp:

Own quality function throughout the product life cycle for various products including but not limited to server assemblies, from Kick off to ramp and sustaining. Identify CTQs, Create Control Plans, PFMEA; execute

MSA/GR&R

; verify process capability (Cp/Cpk), perform FAI activities, and support lessons‑learned reviews for current and future launches. Review DfA to mitigate risks prior to building.

NPI:

Define and enforce incoming quality criteria for assemblies, including pressure‑test and leak‑test acceptance limits to ensure system integrity and compliance with industry standards and customer quality specifications. Develop and maintain leak‑prevention quality protocols, including pressure‑testing at incoming and leak test procedures, and sensor‑based leak monitoring. Validate coolant fill, purge, and filtration processes to ensure cooling‑loop cleanliness, stability, and long‑term reliability. Audit and verify cooling and fluid‑handling processes to ensure they meet quality, efficiency, safety, and sustainability targets while preventing contamination and reducing variation. Lead Critical‑to‑Quality (CTQ) analysis and collaborate on PFMEA and control plan activities to proactively identify failure modes and implement robust quality controls. Oversee the quality lifecycle of process and test equipment, including qualification, commissioning, calibration, performance verification, issue of troubleshooting, and upgrade validation. In-line quality & yield: Establish SPC on critical processes; track FPY, DPPM, escapes; deploy mistake-proofing (poka-yoke); drive structured containment when signals drift.

Supplier quality:

Define Incoming Inspection Criteria, definition based on Jabil and Customer requirements from the NPI standpoint. Support Supplier Quality with CTQ identification, material storage process, and supplier qualifications as needed.

Customer:

Lead 8D/A3 investigations on returns/complaints; implement CAPA and close the loop with clear, data-driven communication to customer quality teams. In Parallel, identify gaps and drive actions for closure while working with cross functional teams and customers as needed.

Digital quality:

Automate data flow from MES/ERP/; build live dashboards/alerts; use control-chart behavior to recommend corrective actions. Docs & training: Publish procedures and one-point lessons; train operators/techs on critical quality features, audit discipline, and error-proofing. Understand and Translate Customer and regulatory requirements into Internal Work Instructions, Visual Aids, and other applicable documents. Partner with EHS and Quality Systems to establish and enforce SOPs covering leak‑mitigation practices, coolant handling, chemical safety, waste management, and environmental compliance.

Cross Function Leadership:

Partner with cross functional teams (Safety, Test, Industrial and Process Engineering, Maintenance) to identify quality risks, implement data driven improvements, and drive higher performance across the full value stream. Required qualifications Bachelor's in mechanical, Industrial, Manufacturing, Electrical Engineering, or a related field. 8+ years in Quality or Manufacturing Engineering for cloud/data-center hardware - Equivalent combination of education, training and experience may be considered. Hands-on expertise with PFMEA, Control Plans, PPAP/FAI, MSA, SPC, and

DMAIC/8D/A3

problem solving methodologies.

Data skills:

Excel/Sheets power-user plus basics in a BI tool (Power BI/Tableau/Looker). Ability to influence cross-functional teams and stakeholders using data-driven insights to drive process changes and improvements. Proven ability to excel in a highly constrained, fast-paced production environment while managing multiple priorities and meeting deadlines. Hands-on mindset and teamwork orientation, with a willingness to be on the factory floor engaging directly with equipment and processes. Preferred qualifications ASQ CQE or Six Sigma Green Belt. (preferred) Supplier development experience (APQP/PPAP) and customer-facing quality

Systems:

MES , ERP

(SAP). How we will measure success FPY/yield ↑ and DPPM ↓ quarter-over-quarter. Zero major audit findings. CTQs Green at launch. Verified CAPA effectiveness; recurrence rate ↓. COPQ (scrap/rework/returns) trending ↓ with quantified savings. CCAR closure lead time ↓. Work model & travel On-site at Florence, KY integration and test lines, supplier, and customer visits up to ~15-20% as needed. Expect frequent collaboration with Manufacturing/Process, Test, SQE, NPI/PM, Industrial Engineering, and Customer Quality. Physical demands (typical for this role) Periods on the production floor; ability to lift up to ~25-30 lbs. occasionally; use of PPE as required. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD

When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (https://www.ic3.gov), the Federal Trade Commission identity theft hotline (https://www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Accommodation Statement If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. Why you should apply for a job to

Jabil :

4.4/5 in overall job satisfaction 4.8/5 in supportive management 88% say women are treated fairly and equally to men 94% would recommend this company to other women 75% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews