Customer Quality Engineer

Customer Quality Engineer Job Title:

Customer Quality Engineer Department:

Planning Position Type:

FTE M-F day shift

Reports To:

Planning Manager & QMS Manager Pay:

$83K

• 94

K Location:

11501 SW Amu, Street Tualatin, OR

OVERVIEW

Machine Sciences is bent on being the highest impact manufacturing partner for our customers. We make custom-machined parts from prototyping through production for our partners and customers

• some of the world's most advanced companies at the forefront of innovation.

We hold ourselves to the highest standards in rapid development and pride ourselves on producing some of the most complex machined parts for world-changing technologies. Our team is growing with our business, and we are seeking highly talented, growth-minded, forward-leaning people to join our team of go-getters in delivering superior services with uncommon professionalism. We're not just another machine shop; we are future-builders. SUMMARY The Customer Quality Engineer (CQE) ensures full adherence to customer specifications and quality requirements throughout the product lifecycle. This role emphasizes translating customer requirements into effective internal processes, developing capable, compliant manufacturing processes, and evaluating organizational and process capabilities to meet customer needs at quote time. This role involves interpreting technical documents, flow-down requirements, and creating actionable, compliant work instructions to ensure regulatory and customer compliance.

ESSENTIAL DUTIES + RESPONSIBILITIES

• This role requires a blend of technical engineering knowledge, cost estimation, and production
• scheduling to ensure component parts are manufactured per customer drawings and specifications are delivered on time and within budget
• Ensure customer specifications are fully flowed down into internal processes, control plans, through the creation of work instructions
• Facilitation and implementation of new processes with Planning and Operations
• Serve as the primary quality point of contact for customer quality requirements and specification clarification
• Monitor and ensure ongoing compliance with customer-specific and regulatory requirements
• Process Development and Quality Planning
• Support new product introductions and engineering changes with a focus on process readiness and customer quality expectations
• Lead or support the development of quality processes that ensure customer requirements are built into product and process design
• Evaluate process engineering changes and work with the team to assess manufacturing impacts.
• Drive continuous improvement initiatives focused on defect prevention and process capability
• Quote and Feasibility Review
• New Part Development (NPI): Participate in the development and prototyping phase of customer-designed new parts, providing feedback on "design for manufacturability" (DFM) and current capabilities.
• Evaluate internal manufacturing, inspection, and testing capabilities against customer specifications
• Identify gaps, risks, and special requirements at the time of quote and recommend mitigation plans
• Support Sales and Program Management by providing quality input for additional costs and lead time
• Ensure customer-specific requirements are clearly defined and documented upon contract acceptance
• Create internal procedures and controls for compliance with customer specifications, industry standards, and regulatory requirements

QUALIFICATIONS

• Bachelor's Degree in Engineering preferred
• 3-5+ years of experience in customer or supplier process development
• Familiarity with ISO 9001 and AS9100 preferred
• Strong analytical skills
• Attention to detail
• Ability to read, understand and interpret technical customer prints and designs
• Must be adaptable, solution oriented and a blend of being highly technical and a people-person

WORKING CONDITIONS

• Lifting up to 25 pounds without assistance.
• Sitting for extended periods.
• Working full-time, typically 40 hours per week.
• May be required to work overtime, weekends, or holidays.

WHAT WE OFFER

Machine Sciences takes pride in creating a culture for our employees that supports and fosters growth, offers exciting challenges and promotes talent. Like our customers, innovation is in our DNA, and so we invest in the latest and greatest machinery and technology and have hired some of the industry's most talented to learn from. As part of the Machine Sciences team, here are just a few of the perks you can expect:

• A benefits package that includes top-rate medical, dental and vision plans
• Paid holidays, vacation, sick leave, and overtime opportunities
• Competitive compensation plans
• 401k Match
• A Culture Team that runs many employee events such as golf tournaments, bowling competitions, monthly lunches etc.

CORE VALUES

These aren't just words that are "nice-to-have" — these are permission to play values at Machine Sciences. We are extremely serious about these and aim to hire employees who exhibit these in spades.

• Hungry
• Humble
• Smart

Collaborative Job Type:

Full-time Pay:

$83,000.00

• $94,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): This position is M-F general office hours

• onsite, in Tualatin. Is that an acceptable commute and structure for you? We are open to those relocating from the area
• however, we do not currently offer relocation assistance.

Would you be relocating to the area on your own accord? This position is currently only open to US Citizens or those with a valid green card. Do you meet that requirement? Tell us about your AS9100 and

ISO 9001

working experience: Keep in mind, this is not a quality assurance role, but this person will be working within these requirements. The Customer Quality Engineer is going to be going to be reviewing, interpreting and process planning for supplier requirements, critical safety items, installations and removals, supplier manuals, component cleaning processes, terms and conditions and other technical information surrounding customer projects. Please share with us what you feel best qualifies you to this position and what interests you most. Preference given to candidates who answer all application questions and include details where applicable.

Work Location:

In person