Reliability Engineer

OVERVIEW

The Reliability Engineer leads the organization's reliability engineering function, overseeing warranty return analysis, failure investigation, and continuous improvement initiatives within a manufacturing environment. Establishes processes and drives data-informed decisions that enhance product reliability and customer satisfaction. Serves as a key link between engineering, manufacturing, and sales teams, ensuring that field performance insights translate into measurable product and process improvements.

ESSENTIAL FUNCTIONS

Major Responsibilities Owns the end-to-end warranty return (RMA) process, including prioritization, tracking, analysis, and resolution Establishes and refine reliability engineering processes, tools, and reporting standards to improve efficiency and consistency Partners with engineering, manufacturing, quality, and supply chain teams to improve product design, durability, and process flow Translates customer incident reports and field data into actionable insights for product development and business strategy Presents reliability trends, key metrics, and findings to senior leadership, sales, and quality teams Oversee data collection, validation, and reporting to ensure accuracy and integrity of engineering analyses Any other duties of a similar or lesser nature as required.

QUALIFICATIONS

Education Bachelor's degree in engineering required and preferably 4+ years of relevant experience in reliability, manufacturing, or field experience. Experience Experience with oilfield drilling tools and related equipment Exposure to drilling logs, run reports, and field performance data Experience working in manufacturing or shop floor environments, including physical inspection of large equipment Familiarity with supply chain processes and cross-departmental workflow management Skills Strong ability to read and interpret engineering drawings, tolerances, and specifications Experience in analyzing measurement data and identifying deviations and trends Proficiency with metrology tools and inspection techniques Working knowledge of Microsoft Excel and data analysis tools Strong communication skills with the ability to present to technical and non-technical audiences Ability to prioritize and manage multiple initiatives in a fast-paced environment Commitment to safety, quality, and operation excellence

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, frequently required to stand up to 8 hours, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear; operate equipment requiring repetitive hand movement and fine coordination. The employee is occasionally required to walk, climb, balance; and stoop. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

Work is performed primarily in a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This position is important to the overall effective operations of the organization and contributes to the overall achievement of the organization's established quality objectives. This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions and perform any other related duties as may be required by the supervisor.

Pay:

From $85,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

Bachelor's (Required)

Experience:

manufacturing: 4 years (Required)

Work Location:

In person