Event Assitant - Hotel Earl/The Irene
Hotel Investment Services
Charlevoix, MI (In Person)
Full-Time
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Job Description
The On-Call Event Assistant supports the planning, setup, execution, and breakdown of events. This role is flexible and scheduled based on event needs, making it ideal for individuals who enjoy a dynamic work environment. Responsibilities include general event support, housekeeping duties, and bar service assistance to ensure a high-quality guest experience. Key Responsibilities Event Setup & Breakdown Assist with setting up event spaces, including tables, chairs, linens, décor, and equipment Ensure event areas are clean, organized, and visually appealing before guests arrive Support teardown and cleanup after events, returning spaces to standard condition Transport and arrange supplies and equipment as needed Guest Service Greet and assist guests in a friendly, professional manner Provide support to event coordinators and respond to guest needs promptly Maintain a positive atmosphere and high level of customer service throughout events Housekeeping Duties Maintain cleanliness of event spaces, restrooms, and common areas during events Collect and remove trash, recycling, and used dishware Wipe down surfaces, sweep, mop, and spot-clean as needed Restock supplies such as paper products, soap, and cleaning materials Assist with post-event deep cleaning to ensure readiness for future events Bar Duties Assist with bar setup, including stocking beverages, glassware, garnishes, and supplies Support bartenders during service by restocking, cleaning, and organizing the bar area Maintain cleanliness of bar stations, including wiping surfaces and washing glassware Follow all alcohol service laws and company policies (training may be required) Help monitor inventory levels and notify supervisors of shortages Qualifications Previous experience in events, hospitality, housekeeping, or food & beverage preferred but not required Strong work ethic with ability to handle physically active tasks (lifting, standing, moving equipment) Excellent customer service and communication skills Ability to work flexible hours, including evenings, weekends, and holidays Team-oriented with a positive attitude and willingness to assist wherever needed Must meet legal requirements for handling alcohol (if applicable) Physical Requirements Ability to stand, walk, and carry items for extended periods Lift and move up to 30-50 lbs regularly Work in fast-paced and occasionally high-pressure environments Work Schedule On-call position; hours vary based on event schedule Availability required for nights, weekends, and peak event seasons
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