Experienced Veterinary Receptionist (with leadership opportunity)

Experienced Veterinary Receptionist (with leadership opportunity) Dedham Veterinary Associates - 5.0 Dedham, MA Job Details Full-time $20 - $24 an hour 3 hours ago Benefits Continuing education credits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Uniform allowance Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Flexible schedule Referral program Full Job Description CSRs (Customer service representatives) are invaluable members of our hospital team and we treat them that way. Come thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care. The ideal candidate will have excellent communication skills, a drive to help people and pets, enjoy multitasking and working together as a team. This position has potential for a leadership role underneath a cohesive and supportive management team.

Essential Functions and Responsibilities:

Deliver exceptional customer service to pet owners in a polite and timely manner, whether in person, over the phone, by email or text. Schedule and manage the flow of the appointment scheduler. Maintain a clean, stocked and orderly lobby and front office area. Perform opening and closing procedures, end of day reports and deposits. Data entry and medical record keeping. Maintain efficient and professional flow of information from clients to team. Respond with compassion and empathy in stressful and emotional situations This position requires at least one closing shift, until 8pm, and rotating weekends - Saturdays only. Closed on Sundays.

Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Continuing education credits Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Parental leave Professional development assistance Referral program Uniform allowance Vision insurance

Experience:

veterinary: 1 year (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Ability to

Commute:

Dedham, MA 02026 (Required)

Work Location:

In person