FedEx Ground Operations Manager (BC)

FedEx Ground Operations Manager (BC) Humpheries & McClelland Management Inc Barrington, NJ Job Details Full-time $65,000 - $75,000 a year 9 hours ago Benefits Health insurance Paid time off Qualifications Operations management Customer returns handling Logistics management Logistics Mid-level Performing regular vehicle safety checks Fleet management Dispatching Team management Attention to detail Decision making Transportation planning Clean workspace maintenance Leadership Communication skills Safety protocol implementation Customer complaint resolution Full Job Description Barrington, NJ | Full-Time | Health Insurance + Quarterly Bonus This is a leadership role inside a structured, performance-driven FedEx Ground operation. We run on accountability, systems, and consistency. Not chaos. We're looking for an Operations Manager who can lead from the front, hold standards, and build a team that executes every day. What You'll Be Responsible For Lead daily dispatch and ensure routes leave on time and run clean Enforce safety, compliance, and SOPs with zero shortcuts Manage driver performance across safety, RYDE, attendance, and cleanliness Investigate accidents, service failures, and customer issues with full follow-through Coach drivers consistently and hold accountability across the team Maintain clear communication with ownership and terminal leadership Ensure all routes are staffed and covered daily Operational Responsibilities Verify daily DVIRs and vehicle readiness Oversee next-day route planning using RouteSmart (DRO), ensuring routes are optimized, balanced, and fully prepared ahead of dispatch. 4 nights per week from 8-10 PM remotely. Monitor GroundCloud, RYDE scores, and service metrics Handle callouts, reassign routes, and solve problems in real time Ensure all returned packages are properly coded and handled Maintain fleet cleanliness and organization standards Compensation & Benefits $65,000 - $75,000 base salary (based on experience) Quarterly performance bonus (tied to safety, service, and execution) Health insurance offered (Realm Health) Paid time off Growth opportunity within a scaling operation What We're Looking For Management or leadership experience (logistics, delivery, or operations preferred) Strong decision-making under pressure High standards for safety and accountability Ability to lead a team and enforce expectations consistently Organized, detail-oriented, and systems-driven Willing to work early mornings and be present during dispatch Why This Role Stands Out Clear structure and expectations Performance-based environment with real accountability Strong team culture built on communication and consistency Opportunity to grow with an expanding operation Schedule Full-time Early mornings required (dispatch-focused role) Weekend availability as needed If you're looking for a leadership role where standards matter and performance is recognized, apply today.

Job Type:

Full-time Pay:

$65,000.00 - $75,000.00 per year

Benefits:

Health insurance Paid time off

Work Location:

In person