Field Services Technician

Job Title:

Lead Field AV Technician (Cabling & Systems Installation)

Pay:

$85,000 $100,000 per year

Location:

Rancho Cordova, CA (On-site / Field-Based)

FLSA Status:

ExemptReports to: Operations ManagerAbout Mergent SystemsMergent Systems delivers audio visual, communications, and infrastructure solutions across commercial and government environments. Our work is hands-on, field-based, and execution-driven, focused on installing, building, and delivering reliable systems in real-world environments.

We operate in a fast-paced, project-based environment where accountability, craftsmanship, and teamwork are critical to success.

Position SummaryThe Lead Field AV Technician is a hands-on, field-based role responsible for the installation, cabling, and deployment of audio visual and communications systems.

This is NOT a desk-based IT or engineering role.

This position requires a working lead who will:

Be in the field daily working with customersPerform physical installation workLead by example on job sitesSupport and guide junior techniciansThe ideal candidate has a strong background in:

Structured cablingCable terminationAV equipment installationField troubleshootingThis role is critical to ensuring projects are completed safely, efficiently, and to high quality standards.

Key ResponsibilitiesField Installation & Cabling (Primary Focus)Install, route, and secure structured cabling (Cat5/6, fiber, low voltage)Terminate and test cables (RJ45, patch panels, AV connections, etc.)Install AV systems including:

Displays and TVsVideo conferencing systemsSpeakers, microphones, and control systemsRack and stack equipment (AV racks, network racks, etc.)Read and execute installation drawings and site plansEnsure clean, professional installations at client sitesHands-On Field LeadershipLead small crews on job sites while actively performing installation workTrain and support junior technicians on proper installation techniquesEnsure work is completed safely and meets company standardsMaintain productivity and accountability on siteTroubleshooting & System SetupPerform basic troubleshooting of AV and connectivity issuesVerify system functionality after installationSupport final system testing and client handoffProject ExecutionWork closely with operations and project teams to meet timelinesCommunicate progress and issues from the fieldEnsure materials, tools, and equipment are used efficientlyRequired Experience48+ years of hands-on field installation experienceStrong experience with:

Structured cabling (pulling, terminating, testing)AV system installationLow voltage systemsExperience working on construction sites or active job sitesExperience leading or mentoring other technicians in the fieldRequired SkillsAbility to terminate and test cables independentlyAbility to install and mount AV equipment safely and correctlyAbility to read blueprints, diagrams, or scope of work documentsStrong troubleshooting skills in field environmentsReliable, self-starter with strong work ethicComfortable working in fast-paced, changing environmentsPhysical RequirementsAbility to lift and carry up to 50 lbs regularlyAbility to:

Climb laddersWork in ceilings and confined spacesStand, bend, and move for extended periodsComfortable working in active construction and field environmentsWhat This Role Is NOTTo ensure alignment, this role is NOT focused on:

Laptop configuration or IT help desk supportSoftware engineering or system designDesk-based technical workThis is a hands-on, physical, field installation role.

Preferred (Nice to Have)Experience with commercial AV systems (Zoom Rooms, Teams Rooms, etc.)Certifications (CTS, low voltage, etc.)Experience working with government or commercial contractsBenefits401(k)Health, Dental, Vision InsurancePaid Time OffLife InsuranceStable, long-term opportunity with growing companyWork LocationField-based (Rancho Cordova and surrounding areas)In-person required recblid d7xu7mjqlholpi0bxzmxkgh5wvccuc Not Specified