Customer Staff Accountant II

Welcome to Love's! Our Customer Accounting team is seeking a Customer Staff Accountant II to independently manage customer accounts of moderate complexity. This role ensures general ledger accuracy through reconciliation, dispute resolution, journal entries, workpaper documentation, and month-end close processes. Additionally, the position involves identifying opportunities for process improvement, supporting team members, and enhancing overall departmental efficiency.

Job Functions:

Serve as the primary point of contact for assigned customer accounts of moderate complexity. Demonstrate full ownership of accounts from issue identification through resolution with minimal supervision. Maintain accurate customer account data across multiple systems. Prepare and post journal entries, perform general ledger account reconciliations, and complete supporting workpapers for month-end close. Identify, research, and resolve variances and discrepancies with minimal supervision; recognize patterns and root causes. Ensure account integrity through timely payment application and dispute resolution. Analyze and resolve complex billing and payment discrepancies using sound judgment. Utilize automation tools to streamline recurring tasks and identify and recommend process improvement opportunities to enhance accuracy and efficiency. Provide guidance and support to team as needed. Back up other team members when necessary. Other duties as assigned.

Experience and Qualifications:

Bachelor's degree in accounting or related field required. 2-4 years of related experience. Experience working with ERP systems (SAP) is a plus. Experience with automation tools (e.g., Power Automate) and AI-assisted workflows.

Skills :

Hard skills: Advanced proficiency in Microsoft Excel Strong reconciliation and variance analysis skills Ability to analyze data across multiple systems and identify discrepancies High level of accuracy and attention to detail. Soft skills Strong analytical thinking and problem-solving abilities Ability to independently resolve issues using sound judgement High level of ownership and accountability for assigned work Ability to prioritize, manage multiple responsibilities Effective written and verbal communication skills Ability to adapt to changing priorities Identify process improvement opportunities.

Typical Physical Demands:

Requires prolonged sitting, some bending and stooping. Occasional lifting to 25 pounds. Manual dexterity is sufficient to operate a computer keyboard and calculator. Requires normal range of hearing and vision. Possible evening/weekend work.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply.