Account Manager, Sage Accountants Network

ACCOUNT MANAGER, SAGE ACCOUNTANTS NETWORK

Full details of the job. Job Title Account Manager, Sage Accountants Network Job Description The Account Manager - Sage Accountants Network (SAN) is responsible for managing and growing relationships with accountant partners within the SAN ecosystem. This role focuses on retention, renewals, and revenue expansion by delivering consistent value, identifying growth opportunities, and ensuring a high-quality partner experience. The Account Manager acts as a trusted advisor to SAN members, helping them maximize the value of Sage solutions while driving long-term engagement and revenue growth. This role is hybrid, three days per week onsite in the Lawrenceville office. Key Responsibilities

Renewal & Retention Management:

• Own and manage the end-to-end renewal process for SAN members
• Ensure timely renewal completion and high retention rates
• Proactively identify and mitigate retention risks

Relationship Management:

• Build and maintain strong, long-term relationships with SAN members
• Serve as primary point of contact
• Understand partner workflows, client base, and business goals Revenue Growth (Upsell & Cross-Sell):
• Identify and execute upsell and cross-sell opportunities
• Promote additional Sage products and services

Customer Enablement & Engagement:

• Educate members on products, features, and updates
• Support enablement via webinars and training sessions

CRM & Account Management Discipline:

• Maintain accurate CRM records
• Track renewal, pipeline, and engagement activity

Cross-Functional Collaboration:

• Partner with Account Executives, Marketing, and Customer Success

Performance & Reporting:

• Achieve renewal and revenue targets
• Provide insights on member needs and program improvements Skills & Experience

Required:

• 2+ years of experience in account management, customer success, or sales
• Strong relationship-building skills
• CRM proficiency (Salesforce preferred)

Preferred:

• Experience with accountants or financial services
• Knowledge of SaaS or Sage solutions Plenty of perks:
• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on-demand career development options and ongoing training offerings What it's like to work at

Sage:

Careers homepage - https://www.sage.com/en-us/company/careers/ Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm LinkedIn page - https://www.linkedin.com/company/sage-software #LI-MT1 Function Sales Country United States Office Location Lawrenceville Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at

Sage:

sage.com/en-us/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=h1-vs3zIpnc We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com. Learn more about DEI at

Sage:

sage.com/en-us/company/careers/diversity-equity-and-inclusion/