Staff Accountant

Staff Accountant Counter Culture Coffee Inc - 2.9 Durham, NC Job Details Full-time 1 day ago Benefits Stock options Paid holidays Disability insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Life insurance Qualifications Business financial process improvement Internal controls Continuous improvement Accounting and finance experience Excel data analysis Full Job Description Counter Culture Coffee was founded in 1995 and is headquartered in Durham, NC, with regional offices in 12 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry and we're looking for passionate, dynamic, diverse team members to help us expand our efforts and oversee roasting, packaging and fulfillment of some of the best coffees in the world.

Counter Culture Coffee is:

A relentless pursuit of coffee perfection A dedication to real environmental, social, and fiscal sustainability A commitment to creating cutting edge coffee people Our Purpose is: Quality Coffee | We continue to cultivate relationships with growers and organizations around the world in order to build trust, improve quality, and foster transparency. Education | We believe the pursuit of coffee perfection includes educating ourselves, our partners, and our customers about the coffee supply chain and the best methods of preparation. Sustainability | Our commitment to affecting positive change in every community to which we are connected is driven by our belief that we can-and should-always strive to improve upon the present. Transparency | We are committed to sustainability and holding ourselves and our peers accountable for creating a more sustainable future of coffee.

Position:

Staff Accountant Department:

Finance Location:

Hybrid (Durham, NC) Reports to:

Controller FLSA Status:

Exempt Job Overview:

We are looking for a dynamic, detail-oriented individual to take primary ownership of our accounts receivable function while also supporting month-end close and other core accounting tasks. The successful candidate will be responsible for customer invoicing support, cash application, account reconciliation, collections follow-up, credit monitoring, and maintaining accurate customer records, while assisting with journal entries, reconciliations, and month-end reporting activities. This role will partner cross-functionally to resolve billing discrepancies, improve collections, and support a healthy cash conversion cycle, while contributing to the accuracy and timeliness of the monthly close process. This position requires strong organizational skills, a high degree of accuracy, sound judgment, and a solid foundation in accounting principles. This position is primarily remote, however will be asked to come into the Durham office once a week.

Job Responsibilities:

Accounts Receivable:

Review and manage accounts receivable aging, identify overdue balances, and follow up with customers to support timely collection. Apply customer payments, credits, deductions, and unapplied cash accurately and in a timely manner. Complete and maintain customer credit applications and supporting documentation. Investigate and resolve billing discrepancies, short payments, and customer account issues in collaboration with internal teams. Monitor credit card and other customer account aging, escalating risk trends or collection concerns as needed. Assist with cash receipt recording and daily cash application as needed, serving as backup support when required. Recommend and support improvements to accounts receivable workflows, controls, and automation.

Accounts Payable:

Assist with accounts payable processing, including review and preparation of weekly vendor payments through ACH, wire, online platforms, and other approved payment methods. Maintain accurate payment records and supporting documentation to ensure timely processing and compliance with internal controls. Support cash management activities, including completing check deposits using bank-provided scanning tools. Prepare and issue physical checks from the office on an as-needed basis.

General Accounting & Administration:

Assist with month-end and year-end close activities, including preparation of journal entries, account analyses, and supporting schedules. Prepare and reconcile general ledger accounts, including cash, accruals, prepaid expenses, allocations and other balance sheet accounts. Support monthly financial reporting by maintaining accurate documentation, schedules, and variance explanations as needed. Maintain organized accounting records and documentation in accordance with internal controls and audit requirements. Assist in the annual financial audit and other compliance-related requests by preparing schedules and responding to documentation needs. Manage the accounting email inbox and process physical mail sent to headquarters as part of general accounting and administrative support. Other job duties as assigned.

Physical Activities of Job:

Picking, pinching, typing or with fingers, grasping.

Communication:

ability to speak and hear colleagues, customers, vendors, etc.

Sedentary work:

exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Visual acuity:

must have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading; determining the accuracy, neatness, and thoroughness of the work assigned.

Atmospheric conditions:

worker is subject to atmosphere conditions that affect the respiratory system of the body: odors from coffee roasting.

Requirements:

Must fit our company values: be positive, inspiring, thoughtful, thorough and question the status quo. Must have a degree in accounting, finance or related field. Must be detail oriented and have strong analytical and problem-solving skills. Must be organized, self-motivated and have the ability to prioritize and manage multiple deadlines. Must have bookkeeping or accounting experience, with accounts receivable experience strongly preferred. Must be proficient in using accounting software; experience with NetSuite is preferred. Must have the drive to improve current processes and support implementation of new systems or controls. Must be proficient in Excel and comfortable working with large volumes of transactional data. Must be able to interact effectively and professionally with all levels of employees, customers, vendors and others. 90-Day goals: Learn and independently perform the core accounts receivable functions of the role, including cash application, collections follow-up, and customer account maintenance. Achieve proficiency in NetSuite, customer billing workflows, and AR reconciliation processes. Build familiarity with customer accounts, open aging trends, credit documentation, and internal processes that support timely collections and accurate billing. Support month-end close responsibilities with increasing independence, including reconciliations, journal entry preparation, and related reporting schedules. Complete Counter Culture Coffee's new employee orientation and demonstrate an understanding of the company's values and mission. Identify at least one opportunity to improve accounts receivable, reconciliation, or month-end process to enhance accuracy or efficiency.

Benefits:

Currently, the offered benefits include, group health (medical, dental and vision), available the first of the month after 30 days of employment; Flexible Spending Accounts for Healthcare and for Dependent Care; short- and long-term disability; life insurance; Wellness Benefits; 401(k) program; paid time off; eight company holidays; Stock Option Plan; A Stake in the Outcome. Counter Culture Coffee a growth-oriented company, team of coffee driven individuals working together on continuous improvements. Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice. Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job-related category as protected by federal, state or local law. Finalist candidates for employment will be required to demonstrate USA employment eligibility - per federal and state law, Counter Culture Coffee participates in the federal E-Verify program. Candidates must have the legal right to work in the United States without sponsorship.