Partnerships & Programs Assistant

Partnerships & Programs Assistant Cincinnati, OH Job Details Full-time 1 day ago Qualifications Microsoft Excel Microsoft Outlook Logistics management Bachelor's degree in finance Process improvement Finance Administrative experience High school diploma or GED Driver's License Bachelor's degree Driving Cost accounting Accounting and finance experience 1 year Bachelor's degree in accounting Accounting Technical Proficiency Entry level Cross-functional communication Customer complaint resolution Full Job Description Serve as assistant to the Agency Relationships Team. Responsible for a portion of the deliveries of products through multiple programs and direct customer service. Will perform assorted administrative tasks at the discretion and need of the department. Must have active driver's license, and the ability to deliver and drive for extensive periods of time Work with Agency Relations team to execute tasks Coordinate logistics, orders, and delivery. Provide excellent customer service to Seniors, Agency partners and internal staff. Respond to customer complaints/issues in a timely manner working in collaboration with other internal teams to Office based 20% Community based 80% Additional Responsibilities Additional duties required of the position. Collect, track, and analyze quality of service data, identifying system and process issues & recommending opportunities for improvement Proactively communicate with customers regarding services, schedule changes, food safety, product marketing & movement. Consult with food sourcing and agency relations teams on strategies for movement/turns of close dated product. Additional duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Example:

Bachelor's Degree in Finance, Accounting or equivalent discipline

High School Diploma or GED Experience:

Example:

At least one year cost accounting experience or equivalent formal training/education. Extensive experience in customer service. Internal and External required.

Skills & Abilities Example:

Work productively with frequent interruptions. Communicate professionally/effectively with relevant members of the department as well as other parts of the organization and customers. Proficient in Microsoft Word, Excel, and Outlook. Type at least 55 wpm. Driver's License required Working experience in the use of technology applications and infrastructure is strongly desired. Proficiency in Microsoft Office Suite required. Excellent verbal and written communications skills. Ability to accomplish goals within timeframes and complete reports by appropriate dates.