Manager, Accounts Receivable - Billing, Cash App, & Credit

Manager, Accounts Receivable - Billing, Cash App, & Credit Fanatics Retail Group Fulfillment, LLC - 3.5 Jacksonville, FL Job Details Full-time 18 hours ago Qualifications Stakeholder relationship building Full Job Description How you make an impact Oversee daily activities for billing, cash application, credit, and collections to meet service level agreements (SLAs) and key performance indicators (KPIs). Prepare and review weekly and monthly AR reports and dispute summaries for management. Manage month-end and quarter-end AR closing processes and ensure compliance with SOX controls. Lead projects that involve transition of responsibilities to Shared Services and 3rd parties, Oracle Fusion system enhancements, integration, and implementation. Assist with internal and external audit requests. Collaborate with Sales, Credit, and Legal teams to resolve credit issues and customer disputes promptly. Research, analyze, and resolve customer deductions, including shortage claims, pricing discrepancies, and contractual allowances. Maintain accurate process documentation and ensure updates are implemented timely. Provide training and guidance to team members and ensure adequate coverage for critical tasks. Build relationships with key Company customers and internal departments, including Sales, Finance and Customer Service to ensure timely resolution of customer issues. Contribute to process improvement initiatives and system enhancements. Hire, mentor, and develop team members. What you bring to the team Bachelor's Degree with 4+ years of invoice-to-cash experience; large organization experience preferred. ERP system experience (SAP/Oracle/Workday/D365) strongly preferred. 2+ years of experience supervising or leading an AR or Finance team. Ability to build solid working relationships with both internal and external customers at all levels. Proficiency in Excel, including LOOKUP functions and PivotTables. Ability to prioritize workload and meet deadlines in a fast-paced environment. Strong analytical and problem-solving skills. Effective communication skills with internal and external stakeholders. Ability to foster a positive, customer-focused team culture. Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, www.fanatics.com . Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: Build Championship Teams Obsessed with Fans Limitless Entrepreneurial Spirit Determined and Relentless Mindset Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.