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Accounts Receivable Supervisor/Manager
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Robert Half
Minnetonka, MN (In Person)
Full-Time
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Job Description
Description We are looking for an experienced Accounts Receivable Supervisor/Manager to lead receivables operations for a hospitality-focused organization in Minnetonka, Minnesota. This role oversees high-volume billing activity, payment posting, deduction resolution, and customer account maintenance while helping ensure accurate financial records and timely collections. The ideal candidate brings strong leadership ability, sound accounting judgment, and a hands-on approach to managing daily accounts receivable workflows.
Responsibilities:
- Oversee daily payment posting activities and reconcile cash receipts to maintain accurate account balances and reporting.
- Track customer deductions, assign them appropriately, and research discrepancies to determine proper resolution.
- Challenge unsupported chargebacks or short payments by gathering facts and coordinating dispute efforts with the necessary internal or external parties.
- Manage recurring invoicing for large retail customers, ensuring billing is timely, complete, and accurate.
- Prepare credit memos when adjustments are required and confirm all supporting details are properly documented.
- Generate and share customer account statements while maintaining clear records of outstanding balances and account activity.
- Review aging reports, follow up on overdue receivables, and escalate payment concerns when needed to support collection efforts.
- Maintain audit-ready documentation by organizing records and providing financial support materials during review activities.
- Establish new customer accounts, update account files, and ensure master data remains accurate and complete. Requirements
- At least 5 years of experience in accounts receivable or billing, including 2 or more years in a lead or supervisory capacity.
- Proven success directing accounts receivable operations, including billing, collections, cash application, and account reconciliation.
- Strong understanding of deduction management, aging analysis, and commercial collections processes.
- Bachelor's degree in Accounting is preferred; equivalent practical experience in a related accounting or finance role will also be considered.
- Advanced computer proficiency, including Microsoft Excel and experience working with accounting platforms and web-based business applications.
- Familiarity with retailer customer portals and processes related to invoicing, payments, and deduction follow-up.
- Strong attention to detail, sound organizational skills, and the ability to manage priorities independently while meeting deadlines.