Accounts Receivable Supervisor

Job Summary The Accounts Receivable Supervisor should be self-directed, collaborative, technically experienced and technologically savvy individual to lead an Accounts Receivable team. This position will oversee all invoice distribution and collection activities relating to the order-to-cash cycle of a complex multi-state, multi-entity service company. The successful candidate will be responsible for directing the role-relevant operations of the company, from day-to-day activity to routine reporting. This position reports to the VP of Finance or as otherwise noted. Responsibilities Plan, direct, and coordinate all invoice distribution and collection functions - invoicing, aging, collections, bad debt and legal pursuit, reconciliation, and reporting. Daily Operations & Supervision Generating invoices, creating and keeping records of all invoices, invoice corrections and deposits. Oversee the handling of customer and internal account inquiries and resolving discrepancies. Timely collection of payments. Processing credit cards and application of all payment types. Collections of non-payment cases, including contact, collection letters, liens, preliminary liens/lien waivers / short pays. Work closely and collaboratively with the Field locations, Contracts department and National Accounts department to proactively ensure a high level of integrity around invoicing. Manage workflow to ensure consistent coverage, balanced workloads and efficient operations. Problem-solving and de-escalating in a variety of modes. Assessing gaps in Account Receivables processes that would lead to optimization in collections. Reporting Oversee the production of timely, complete, and accurate periodic reports related to invoicing operations, including accounts receivable aging, collection statistics, write-off activity, etc.; ensuring that the reported results have clarity and meet business needs. Report trend improvements and concerns to the VP of Finance. Processes, Procedures & Internal Controls Assess current role-relevant operations, and offer recommendations for improvement, and implement and document new processes and internal controls with the primary goals of accuracy, completeness, timeliness, and maximum efficiency ready to scale. Partner with the Controller and CFO to assess new regulatory requirements, impact to the company, and to implement related changes as required. Partner with other departments and the CFO to design and implement improvements to systems to improve timeliness and user experiences as well as support growth. Evaluating the effectiveness of available tools as needed, and determining if additional tools will increase productivity. Annual Audit Provide all necessary information related to audit procedures focused on collections, bad debt, and accounts receivable. Supervisory Responsibilities Oversees the operations of the team members, processes, and tasks related to the invoicing and collections processes. Collaborate with the Controller to devise metric targets for incentivizing the Collection team's bonuses. Hire, train, and retain competent staff in the AR Department. Identifies training needs of AR staff. Experience Five years of related experience - with particular attention to invoicing/collections related processes, efficient process design and implementation, teambuilding and training in a growing organization. At least two years directly managing others. Knowledgeable in most or all facets of operations related to collections, bad debt and accounts receivable, reporting, reconciliation and internal controls. Proven experience in the design and implementation of new processes resulting in productivity gains or cost savings. High degree of comfort with both using and learning new technology. Strong interpersonal, presentation, verbal, and written communication skills, including ability to work closely with senior management and a wide variety of personalities. Experience working with large amounts of data Strong team management, negotiation and problem-solving skills Discretion and confidentiality appropriate to a leadership position Self-motivated and self-directed. Impeccable analytical and presentation skills. Microsoft Office Skills (Word, Excel, Outlook). Google Suite (Google Docs, Google Sheets, Gmail, Google Calendar, Google Drive). Exceptional organizational, administrative, and communication skills. Customer service skills (dealing with customers in addition to branch staff and temporary employees.) Qualification Requirements High School Diploma or GED - Required Bachelor's degree in Accounting, Finance, Business or related discipline - Preferred Master's degree a plus Physical Demands and Abilities Must be able to remain in a stationary position majority of time Occasionally move about inside the office to access filing cabinets, office equipment The person in this position frequently communicates with customers and staff who have billing inquiries and must be able to exchange accurate information in these situations The person in this position constantly operates a computer and other office equipment such as a computer printer, calculator, fax machine, postage machine Frequently work on projects with deadlines Frequently bend to file and maintain files and documents Move and pick up boxes up to 15 pounds, as supplies are ordered LaborMax Staffing is equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law

Pay:

$65,000.00 - $75,000.00 per year

Benefits:

Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person